IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

Running Diagnostic Test Programs

1.  To run the diagnostic test programs, you must start the server with the highest level password.  That is, if you enter the power-on password, and an administrator password is set, you cannot run  the test programs. You can only view the error messages in the test log.

    If an administrator password is set, you must enter the administrator password to run the  diagnostic test programs.

2.  If the server stops during testing and you cannot continue, restart the server and try running the  tests again. If the problem persists, see 'Error Symptoms' and look for the  problem symptom.
3.  If the diagnostic tests do not find a problem, see 'Error Symptoms' and look for the  problem symptom.
4.  You might need a scratch diskette to obtain accurate test results when testing the diskette drive.
5.  The keyboard and mouse tests assume that a keyboard and mouse are attached to the server.

To start the diagnostic tests:

1.  Turn on the server and watch the screen. If the system is turned on already, shut down the  operating system and restart the server.
2.  When the message Press F2 for Diagnostics appears, press F2.  If a power-on password or administrator password is set, the system prompts you for it. Type in the  appropriate password, then, press Enter.
3.  The Diagnostic Programs screen appears.
4.  Select Extended or Basic from the top of the screen.
5.  Select the test you want to run from the list that  appears, then, follow the instructions that appear on  the screen. The actions available include specifying  the options for the tests to be run, such as the  number of times to run the test, whether to stop on  error, or whether to use a predefined overlay that  describes the tests to be run.

    When the tests have completed, you can view the Test Log by  selecting Utility from the top of the screen.
    Also, you can view server configuration information  (such as system configuration, memory contents,  interrupt request (IRQ) use, direct memory access  (DMA) use, device drivers, and so on) by selecting Hardware Info from the top of the screen.

If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package.

Viewing the Test Log: If you are already running the diagnostic programs, continue with step 4 in this procedure.

To view the Test Log:

1.  Turn on the server and watch the screen.

    If the system is turned on already, shut down the  operating system and restart the server.

2.  When the message Press F2 for Diagnostics appears, press F2.

    If a power-on password or administrator password is set, the system prompts you for it.  Type in the appropriate password, then, press Enter.

3.  The Diagnostic Programs screen appears. After you run diagnostic tests or abort  the diagnostic tests, the utility option appears at the top of the screen.
4.  Select Utility from the top of the screen.
5.  Select View Test Log from the list that appears, then, follow instructions on the screen.
6.  Press Esc to return to the Diagnostic Programs screen.
7.  Select Quit from the top of the screen, then, select Exit Diags to exit from the diagnostic programs. The server restarts.

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