| 
    | 
 
| Error Code/Symptom | FRU/Action | 
|---|---|
| 062 | 1. Run Configuration/Setup | 
| (Three consecutive boot | 2. Battery/CMOS Chip | 
| failures using the default | 3. System Board | 
| configuration.) | |
| 101, 102 | 1. System Board | 
| (System and processor | 2. Processor Board | 
| error) | |
| 106 | 1. System Board | 
| (System and processor | 2. Processor Board | 
| error) | |
| 111 | 1. Failing ISA Adapter | 
| (Channel check error) | 2. Memory DIMM | 
| 3. System Board | |
| 114 | 1. Failing Adapter | 
| (Adapter read-only memory | 2. Run Diagnostics | 
| error) | |
| 129 | 1. Processor | 
| (Internal Cache error) | 2. Optional Processor (if installed) | 
| 3. Processor Board | |
| 151 | 1. Run Diagnostics | 
| (Real time clock error) | 2. Battery/CMOS chip | 
| 3. System Board | |
| 161 | 1. Run Configuration/Setup | 
| (Real time clock battery | 2. Battery/CMOS chip | 
| error) | 3. System Board | 
| 162 | 1. Run Configuration/Setup | 
| (Device Configuration Error) | 2. Battery/CMOS Chip | 
| - Important - | 3. Failing Device | 
| Be sure to load the | 4. System Board | 
| default settings and | |
| any additional desired | |
| settings, then, save | |
| the configuration. | |
| 163 | 1. Run Configuration/Setup | 
| (Real-Time Clock error) | 2. Battery/CMOS Chip | 
| 3. System Board | |
| 164 | 1. Run Configuration/Setup | 
| (Memory configuration | 2. DIMM | 
| changed, see | 3. Processor Board | 
| 'Memory Settings') | |
| 173 | 1. Run Configuration/Setup | 
| (System CMOS checksum | 2. Battery/CMOS Chip | 
| bad) | 3. System Board | 
| 175 | 1. System Board | 
| (Hardware error) | 2. Processor Board | 
| 176 | 1. Run Configuration/Setup | 
| (Computer cover or cable | 2. System Board | 
| cover was removed without | |
| a key being used) | |
| 177, 178 | 1. Run Configuration/Setup | 
| (Security hardware error) | 2. Service Processor Adapter | 
| 3. System Board | |
| 184 | 1. Run Configuration/Setup | 
| (Power-on password | 2. System Board | 
| corrupted) | |
| 185 | 1. Run Configuration/Setup | 
| (Drive startup sequence | 2. System Board | 
| information corrupted) | |
| 186 | 1. Run Configuration/Setup | 
| (Security hardware control | 2. System Board | 
| logic failed) | |
| 187 | 1. Set serial number in Setup | 
| (VPD serial number not set.) | 2. System Board | 
| 188 | 1. Run Configuration/Setup | 
| (Bad EEPROM CRC #2) | 2. System Board | 
| 189 | 1. Run Configuration/Setup, enter the | 
| (An attempt was made to | administrator password | 
| access the server with | |
| invalid passwords) | |
| 195 | 1. VRM 1 | 
| (Processor 1 is not | 2. Processor 1 | 
| functioning) | 3. Processor Board | 
| 4. System Board | |
| 196 | 1. VRM 2 | 
| (Processor 2 is not | 2. Processor 2 | 
| functioning) | 3. Processor Board | 
| 4. System Board | |
| 197 | 1. Processor 1 | 
| (Processor 1 failed BIST) | 2. Processor Board | 
| 3. System Board | |
| 198 | 1. Processor 2 | 
| (Processor 2 failed BIST) | 2. Processor Board | 
| 3. System Board | |
| 201 | 1. DIMM | 
| (Memory test error, see | 2. Processor Board | 
| Memory Settings) | 3. System Board | 
| Update BIOS to latest level. | |
| 229 | 1. Processor | 
| (Cache error) | 2. Optional Processor (if installed) | 
| 3. Processor Board | |
| 262 | 1. Run Configuration/Setup | 
| (DRAM parity configuration | 2. Battery/CMOS Chip | 
| error) | 3. System Board | 
| 289 | 1. Run Configuration/Setup, if disabled by user | 
| (DIMM has been disabled | 2. Disabled DIMM, if not disabled by user. | 
| by the user or system, see | 3. Processor Board | 
| 'Memory Settings' | Ensure if a DIMM was added/changed that the | 
| power was disconnected. | |
| 301 | 1. Keyboard | 
| (Keyboard or keyboard | 2. System Board | 
| controller error) | |
| 303 | 1. Keyboard | 
| (Keyboard controller error) | 2. System Board | 
| 602 | 1. Diskette | 
| (Invalid diskette boot record) | 2. Cable | 
| 3. Diskette Drive | |
| 604 | 1. Run Configuration/Setup and Diagnostics | 
| (Diskette drive error) | 2. Diskette Drive | 
| 3. Drive Cable | |
| 4. System Board | |
| 605 | 1. Diskette Drive | 
| (Unlock failure) | 2. Drive Cable | 
| 3. System Board | |
| 662 | 1. Run Configuration/Setup and Diagnostics | 
| (Diskette drive configuration | 2. Diskette Drive | 
| error) | 3. Drive Cable | 
| 4. System Board | |
| 762 | 1. Run Configuration/Setup | 
| (Coprocessor configuration | 2. Battery/CMOS Chip | 
| error) | 3. Processor | 
| 962 | 1. Disconnect external cable on parallel port. | 
| (Parallel port error) | 2. Run Configuration/Setup | 
| 3. System Board | |
| 11XX | 1. Disconnect external cable on serial port. | 
| (System-board serial port 1 | 2. Run Configuration/Setup | 
| or 2 error) | 3. System Board | 
| 1301 | 1. Cable | 
| (I2C cable to front panel | 2. Front Panel | 
| not found) | 3. Power Switch Assembly | 
| 4. System Board | |
| 1302 | 1. Cable | 
| (I2C cable from system board | 2. Power Switch Assembly | 
| to power on and reset switches | 3. System Board | 
| not found) | |
| 1303 | 1. Cable | 
| (I2C cable from system board | 2. Power Backplane | 
| to power backplane not found) | 3. System Board | 
| 1304 | 1. Cable | 
| (I2C cable to diagnostic | 2. Diagnostic LED Board | 
| LED board not found) | 3. Power Switch Assembly | 
| 4. System Board | |
| 1600 | 1. System Board | 
| (The service processor | 2. Processor Board | 
| is not functioning) | |
| Do the following before | |
| replacing a FRU: | |
| 1. Ensure that a jumper | |
| is not installed on J51. | |
| 2. Remove the ac power | |
| to the system, wait 20 | |
| seconds, then re-connect the | |
| ac power. Wait 30 seconds, | |
| then power-on the system. | |
| 1601 | 1. System Board | 
| (The system is able to | 2. Processor Board | 
| communicate to the Service | |
| Processor, but the Service | |
| Processor failed to respond | |
| at the start of POST.) | |
| Do the following before | |
| replacing a FRU: | |
| 1. Remove the AC power to | |
| to the system, wait 20 | |
| seconds, then, | |
| re-connect the AC power | |
| Wait 30 seconds, then | |
| power-on the system. | |
| 2. Flash update the | |
| Service Processor. | |
| If Type 8660 - Netfinity 5500 and | |
| For MT 8660 see H164730 | POST-error 1601 and/or 012991xx error: | 
| For MT 8660 see H164928 | |
| 1762 | 1. Fixed Disk Cables | 
| (Fixed Disk Configuration | 2. Run Configuration/Setup | 
| error) | 3. Fixed Disk Adapter | 
| 4. Fixed Disk Drive | |
| 5. System Board | |
| 178X | 1. Fixed Disk Cables | 
| (Fixed Disk error) | 2. Run Diagnostics | 
| 3. Fixed Disk Adapter | |
| 4. Fixed Disk Drive | |
| 5. System Board | |
| 1800 | 1. Run Configuration/Setup | 
| (No more hardware interrupt | 2. Failing Adapter | 
| available for PCI adapter) | 3. System Board | 
| 1801 | 1. Run Configuration/Setup | 
| (No room for PCI option | 2. Failing Adapter | 
| ROM) | 3. System Board | 
| 1802 | 1. Run Configuration/Setup | 
| (No more I/O space | 2. Failing Adapter | 
| available for PCI adapter) | 3. System Board | 
| 1803 | 1. Run Configuration/Setup | 
| (No more memory (above | 2. Failing Adapter | 
| 1MB for PCI adapter) | 3. System Board | 
| 1804 | 1. Run Configuration/Setup | 
| (No more memory (below | 2. Move the failing adapter to slot 1 or 2 | 
| 1MB for PCI adapter) | 3. Failing Adapter | 
| 4. System Board | |
| 1805 | 1. Remove Failing PCI Card | 
| (PCI option ROM checksum | 2. System Board | 
| error) | |
| 1806 | 1. Run Configuration/Setup | 
| (PCI to PCI Bridge error) | 2. Move the failing adapter to slot 1 or 2 | 
| 3. Failing Adapter | |
| 4. System Board | |
| 1807, 1808, 1810 | 1. Remove Failing PCI Card | 
| (General PCI error) | 2. System Board | 
| 1962 | 1. Verify a bootable operating system is installed | 
| (Drive does not contain a | 2. Run Diagnostics | 
| valid boot sector) | 3. Hard Disk Drive | 
| 4. SCSI Backplane | |
| 5. Cable | |
| 6. System Board | |
| 2400 | 1. Video Adapter (if installed) | 
| (Video controller test failure) | 2. System Board | 
| 2462 | 1. Video Adapter (if installed) | 
| (Video memory | 2. System Board | 
| configuration error) | |
| 5962 | 1. Run Configuration/Setup | 
| (IDE CD-ROM configuration | 2. CD-ROM Drive | 
| error) | 3. CD-ROM Power Cable | 
| 4. IDE Cable | |
| 5. System board | |
| 6. Battery | |
| 8603 | 1. Pointing Device | 
| (Pointing Device Error) | 2. System Board | 
| 0001200 | 1. Processor | 
| (Machine check architecture | 2. Optional Processor | 
| error) | 3. Processor Board | 
| 000120P0, | |
| 000120P1, 000120P2, 000120PF | 1. Failing Processor | 
| (Processor cache error) | 2. Processor Board | 
| 00019501 | 1. VRM 1, VRM 2 | 
| (Processor 1 is not | 2. Processor 1 | 
| functioning - check VRM | 3. Processor Board | 
| and procesor LEDs) | 4. System Board | 
| 00019502 | 1. VRM 2, VRM 3 | 
| (Processor 2 is not | 2. Processor 2 | 
| functioning - check VRM | 3. Processor Board | 
| and procesor LEDs) | 4. System Board | 
| 00019503 | 1. VRM 4, VRM 5 | 
| (Processor 3 is not | 2. Processor 3 | 
| functioning - check VRM | 3. Processor Board | 
| and procesor LEDs) | 4. System Board | 
| 00019504 | 1. VRM 5, VRM 6 | 
| (Processor 4 is not | 2. Processor 4 | 
| functioning - check VRM | 3. Processor Board | 
| and procesor LEDs) | 4. System Board | 
| 00019701 | 1. Processor 1 | 
| (Processor 1 failed BIST) | 2. Processor Board | 
| 3. System Board | |
| 00019702 | 1. Processor 2 | 
| (Processor 2 failed BIST) | 2. Processor Board | 
| 3. System Board | |
| 00019703 | 1. Processor 3 | 
| (Processor 3 failed BIST) | 2. Processor Board | 
| 3. System Board | |
| 00019704 | 1. Processor 4 | 
| (Processor 4 failed BIST) | 2. Processor Board | 
| 3. System Board | |
| 00180100 | 1. Run Configuration/Setup | 
| (No room for PCI option ROM) | 2. Failing Adapter | 
| 3. System Board | |
| 00180200 | 1. Run Configuration/Setup | 
| (No more I/O space | 2. Failing Adapter | 
| available for PCI adapter) | 3. System Board | 
| 00180300 | 1. Run Configuration/Setup | 
| (No more memory above | 2. Failing Adapter | 
| 1 MB for PCI adapter) | 3. System Board | 
| 00180400 | 1. Run Configuration/Setup | 
| (No more memory below | 2. Move the failing adapter to slot 1 or 2 | 
| 1 MB for PCI adapter) | 3. Failing Adapter | 
| 4. System Board | |
| 00180500 | 1. Remove failing PCI card | 
| (PCI option ROM checksum error) | 2. System Board | 
| 00180600 | 1. Run Configuration/Setup | 
| (PCI to PCI bridge error) | 2. Move the failing adapter to slot 1 or 2 | 
| 3. Failing Adapter | |
| 4. System Board | |
| 00180700, 00180800 | 1. System Board | 
| 00181000 | 2. PCI Card | 
| (General PCI error) | |
| 01295085 | 1. Processor Board | 
| (ECC checking hardware | 2. Processor | 
| test error) | |
| 01298001 | 1. Ensure all procesors are the same | 
| (No update data | stepping level and cache size | 
| for processor 1) | 2. Processor 1 | 
| 01298002 | 1. Ensure all procesors are the same | 
| (No update data | stepping level and cache size | 
| for processor 2) | 2. Processor 2 | 
| 01298003 | 1. Ensure all procesors are the same | 
| (No update data | stepping level and cache size | 
| for processor 3) | 2. Processor 3 | 
| 01298004 | 1. Ensure all procesors are the same | 
| (No update data | stepping level and cache size | 
| for processor 4) | 2. Processor 4 | 
| 01298101 | 1. Ensure all procesors are the same | 
| (Bad update data | stepping level and cache size | 
| for processor 1) | 2. Processor 1 | 
| 01298102 | 1. Ensure all procesors are the same | 
| (Bad update data | stepping level and cache size | 
| for processor 2) | 2. Processor 2 | 
| 01298103 | 1. Ensure all procesors are the same | 
| (Bad update data | stepping level and cache size | 
| for processor 3) | 2. Processor 3 | 
| 01298104 | 1. Ensure all procesors are the same | 
| (Bad update data | stepping level and cache size | 
| for processor 4) | 2. Processor 4 | 
| 01299140 | 1. Processor Board Invalid Ser. No. | 
| For MT 8660, see H164730 | |
| For MT 8660, see H164928 | |
| 01299170 | 1. DASD Backplane Invalid Ser. No. | 
| For MT 8660, see H164730 | |
| For MT 8660, see H164928 | |
| 01299181 | 1. Unable to Flash Service Processor | 
| For MT 8660, see H164982 | |
| For MT 8660, see H164928 | |
| I9990301 | 1. Hard disk drive | 
| (Fixed boot sector error) | 2. SCSI Backplane | 
| 3. Cable | |
| 4. System Board | |
| I9990305 | 1. Install operating system to hard disk drive. | 
| (Fixed boot sector error, no | |
| operating system installed) | |
| I9990650 | 1. Check Cable | 
| (AC power has been | 2. Check for interruption of power supply | 
| restored) | 3. Power Cable | 
Please see the LEGAL  -  Trademark notice.
Feel free - send a 
  for any BUG on this page found - Thank you.