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Numeric Error Codes and Messages
| Error Code - Message | FRU / Action in Sequence |
|---|---|
| Indications during POST | |
| 010 | 1. Go to 'Memory Checkout' |
| Memory Error at MMMM:SSSS: | 2. DIMM |
| 0000h (R:xxxxh,W:xxxxh) | 3. System board |
| 011 | 1. Enter 'BIOS Utility' to execute Load Setup Default Setting, |
| 64KB System Management Memory Bad | then reboot system |
| 2. DIMM | |
| 3. System board | |
| 015 | 1. Go to 'Checking the Battery Pack' |
| Battery is Critical Low | 2. Battery |
| 3. Battery connector board | |
| 4. Charger board | |
| 5. System board | |
| 020 | 1. Go to 'Keyboard and External Input Device Checkout' |
| Keyboard Interface Error | 2. Ensure that the keyboard switch is correctly set. |
| Note: The message only | 3. Reseat the keyboard flexible cables |
| appears for a few seconds. | 4. Replace the keyboard connection board. |
| 5. Replace the System board | |
| 021 | 1. Go to 'Keyboard and External Input Device Checkout' |
| Keyboard Error or | 2. Ensure that the keyboard switch is correctly set. |
| Keyboard not connected | 3. Reseat the keyboard flexible cables |
| Note: The message only | 4. Replace the keyboard connection board. |
| appears for a few seconds. | 5. Replace the System board |
| 022 | 1. Go to 'Keyboard and External Input Device Checkout' |
| Keyboard Locked | 2. Check te external keyboard lock at the rear, |
| Note: The message only | If the keyboard has security feature. |
| appears for a few seconds. | |
| 030 | 1. Go to 'Keyboard and External Input Device Checkout' |
| Pointing Device Error. | 2. Ensure that the keyboard switch is correctly set. |
| 3. Reseat the keyboard flexible cables | |
| Note: The message only | 4. Replace the keyboard connection board. |
| appears for a few seconds. | 5. Replace the keyboard assembly |
| 6. Replace the System board | |
| 031 | 1. Go to 'Keyboard and External Input Device Checkout' |
| Pointing Device Interface Error. | 2. Ensure that the keyboard switch is correctly set. |
| 3. Reseat the keyboard flexible cables | |
| Note: The message only | 4. Replace the keyboard connection board. |
| appears for a few seconds. | 5. Replace the keyboard assembly |
| 6. Replace the System board | |
| 040 | 1. Go to 'Diskette Drive Test' |
| Diskette Drive Controller Error | 2. Ensure that the diskette drive configuration setting |
| in BIOS Utility is correct. | |
| 3. Diskette drive cable | |
| 4. Diskette drive | |
| 5. System board | |
| 045 | 1. Enter 'BIOS Utility' to execute Load Setup Default Setting, |
| CPU Clock Mismatch | then reboot system. |
| 2. Ensure the CPU frequency switches are set correctly | |
| 047 | 1. Ensure the diskette drive is not set to [Disabled] in |
| Diskette Drive(s) Disabled | the 'System Security' of BIOS Utility |
| 2. Diskette drive cable | |
| 3. Diskette drive | |
| 048 | 1. Ensure the diskette drive is not set to [Write Protect |
| Diskette Write Protected | All Sectors] in the 'System Security' of BIOS Utility |
| 2. Diskette drive cable | |
| 3. Diskette drive | |
| 050 | 1. Ensure the hard disk 0 is set to [Auto] |
| IDE Drive 0 Error | in the 'Basic System Settings' of BIOS Utility |
| 2. Hard disk connector board | |
| 3. Hard disk drive | |
| 4. System board | |
| 054 | 1. Ensure the hard disk drive is not set to [Disabled] |
| IDE Drive(s) Disabled | in the 'System Security' of BIOS Utility |
| 2. Hard disk drive cable | |
| 3. Hard disk drive | |
| 055 | 1. Ensure the hard disk drive is not set to [Write protect |
| Hard disk drive(s) Write Protected | Boot Sector] in the 'System Security' of BIOS Utility |
| 2. Hard disk connector board | |
| 3. Hard disk drive | |
| 4. System board | |
| 056 | 1. Ensure the hard disk 0 is set to [Auto] in |
| IDE Drive 0 Auto Detection Failed | the Basic System Settings' of BIOS Utility |
| 2. Hard disk connector board | |
| 3. Hard disk drive | |
| 4. System board | |
| 070 | 1. Reset Time in the Basic System Settings |
| Real Time Clock Error | of BIOS Utility |
| 2. Backup battery (RTC battery) | |
| 3. System board | |
| 071 | 1. Enter 'BIOS Utility' to execute Load Setup |
| CMOS Battery Bad | Default Settings |
| 2. Backup battery (RTC battery) | |
| 3. System board | |
| 072 | 1. Enter 'BIOS Utility' to execute Load Setup |
| CMOS Checksum Error | Default Settings, then reboot system |
| 2. Backup battery (RTC battery) | |
| 3. System board | |
| 081 | 1. Enter 'BIOS Utility' to execute Load Setup |
| System Resource Conflict | Default Settings, then reboot system |
| 2. Remove the non-factory-installed adapter card | |
| and reboot system. | |
| 082 | 1. Enter 'BIOS Utility' to execute Load Setup |
| IRQ Setting Error | Default Settings, then reboot system |
| 2. Remove the non-factory-installed adapter card | |
| and reboot system. | |
| 246 | 1. Ensure the equipment (diskette drive, hard disk drive, |
| Equipment Configuration Error | keyboard, external mouse, etc.) are connected |
| properly and are set correctly in BIOS Utility. | |
| 2. Hard disk connector board | |
| 3. Hard disk drive | |
| 4. System board | |
| Indication during System Operation (Runtime) | |
| 103 | 1. Enter 'BIOS Utility' to execute Load Setup |
| Press <Esc> to turn off NMI | Default Settings, then reboot system |
| or other key to reboot. | 2. Remove the non-factory-installed adapter card |
| and reboot system. |
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