IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

NETFINITY 5500: RACK RAIL KIT(28L0646)

    Altered copy                         Original record number:    H057889
    Record number:       H08960
    Device:              D/T8660
    Model:               M
    Hit count:           UHC00000
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/05/11
    Date last altered:   A99/08/11
    Owning B.U.:         USA


Abstract: NETFINITY 5500: RACK RAIL KIT (28L0646)

SYMPTOM:

The front (black) rack retaining flanges cannot be fitted to the side of the Netfinity 5500 server due to a tolerance issue on the side rail.

PROBLEM ISOLATION AIDS:

•  The system is any of the following IBM Netfinity servers:

    a Netfinity 5500-M20 server, Type 8662, any Model.
    a Netfinity 5500-M10 server, Type 8661, any Model.
    a Netfinity 5500 server, Type 8660, any Model.

•  The system is configured with the Rail Kit Option P/N 28L0646, FRU P/N 01K6981.

FIX:

Contact the HelpCenter:

Contact your appropriate geography's HelpCenter,
(e.g. in the U.S., contact the IBM HelpCenter at 1-800-772-2227).

Note: 'Worldwide HelpCenter Phone List' is available at the following URL:

http://www.pc.ibm.com/support?page=YAST-3P2QYL

In this case the problem should be regarded as a "Short Shipment" and P/N 36L9579 should be requested.

Note: P/N 36L9579 contains modified black side brackets with increased clearance and 4 screws.

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