IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

NETFINITY 7000-M10: UPDATING NEW POWER BACKPLANE TO CODE 15

    Record number:       H166991
    Device:              D/T8680
    Model:               M
    Hit count:           UHC00000
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/07/28
    Date last altered:   A99/07/29
    Owning B.U.:         USA


Abstract: NETFINITY 7000-M10: UPDATING NEW POWER BACKPLANE TO CODE 15

SYMPTOM:

•  Fan errors.
•  Fan fails.

PROBLEM ISOLATION AIDS:

•  The system is a Netfinity 7000-M10 server, Type 8680, any Model.
•  The system is configured with 1-4 Processors.
•  The system has 5V Power Control Card FRU P/N 03K9097.

FIX:

Update the 5V Power Control Card to code level 15, using the "Netfinity 7000 M10 Advanced System Management Processor firmware update diskette, version 2.02", (00n8640.exe).

After flashing, label the 5V Power Control Card with new Assembly P/N 07L5516, to indicate that the 5V Power Control Card is at the current level, (level 15).

The referenced file is available from the following URL:

http://www.pc.ibm.com/searchfiles.html

Flash procedure for Updating 5V Power Control Card.

1.  Obtain a copy of the
    "Netfinity 7000 M10 Advanced System Management Processor firmware update diskette,
    version 2.02" (00n8640.exe).
2.  Insert disk into floppy drive and turn system on.
    (Note: You must boot from this disk).
3.  Option Menu will appear on screen.
   1.  Hardware Status and Information.
   2.  Configuration Settings.
   3.  Update System Firmware.

4.  Key on Option #1 and Hit Enter.
    This will give status of code for Service Processor (SP), Front Panel and 5V Power Control Card.
5.  Hit Esc.
6.  Key on Option #3 and Hit Enter.
7.  RED Warning Screen will appear, Hit Enter.
8.  White Warning Screen will appear, Hit Esc.
9.  Another White Warning Screen will appear, Hit Esc again.
10.  A third White Screen will appear for the Front Panel, Hit Esc.
11.  A white screen will appear again for the 5V PowerConrol Card, Hit Enter.
12.  System will flash the 5V Power Control Card.
13.  After flash is complete, hit enter to go back to Option Menu.
14.  Select Option #1 again and check to see that 5V Power Code Control Card is at Code Level 15.
15.  Select Exit Utility, remove disk from drive and reboot.

WORKAROUND:

Replace the 5V Power Control Card with new FRU P/N 03K9097.

DETAILS:

This should be done on all service calls which deal with a fan problem on the Netfinity 7000-M10 server. Booting to the flash diskette (to verify the level) can be done prior to changing card to correct errors.

New code 15 will eliminate the fan error messages generated by old code.

Note: The fan can still fail as a hardware problem.

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