SERVERAID: HOT SWAP REBUILD DOES NOT WORK AUTOMATICALLY

^{IBM-AUSTRIA - PC-HW-Support 30 Aug 1999}

SERVERAID: HOT SWAP REBUILD DOES NOT WORK AUTOMATICALLY

Subject: SERVERAID: HOT SWAP REBUILD DOES NOT WORK AUTOMATICALLY
Updated Netfinity server RETAIN Tip:

Record number: H166965 Device: D/T8680 Model: M Hit count: UHC00001 Success count: USC0000 Publication code: PC50 Tip key: Date created: O99/07/20 Date last altered: A99/07/21 Owning B.U.: USA

Abstract: SERVERAID: HOT SWAP REBUILD DOES NOT WORK AUTOMATICALLY

SYMPTOM:

Hot Swap Rebuild does not start automatically. Attempts to start the rebuild manually may not be successful.

PROBLEM ISOLATION AIDS:

The system is any of the following IBM servers:

a Netfinity 7000-M10 server, Type 8680, any Model. a Netfinity 7000 server, Type 8651, any Model. a Netfinity 5500-M20 server, Type 8662, any Model. a Netfinity 5500-M10 server, Type 8661, any Model. a Netfinity 5500 server, Type 8660, any Model. a Netfinity 5000 server, Type 8659, any Model. a Netfinity 3500 server, Type 8644, any Model. a Netfinity 3000 server, Type 8476, any Model. a Netfinity 1000 server, Type 8477, any Model. a PC Server 704, Type 8650, any Model. a PC Server 520, Type 8641, any Model. a PC Server 330, Type 8640, any Model. a PC Server 325, Type 8639, any Model.

The system is configured with the following ServeRAID III option(s):

a Netfinity ServeRAID-3H Ultra2 SCSI Adapter, Option P/N 01K7207, FRU P/N 01K7396.
a Netfinity ServeRAID-3L Ultra2 SCSI Adapter, Option P/N 01K7364, FRU P/N 01K7352.

The ServeRAID Firmware level is less than 3.50.22.

FIX:

Download and Apply the following updates:

PC ServeRAID BIOS and Firmware Diskette, version 3.50
IBM ServeRAID Device Drivers, version 3.50
IBM ServeRAID Administration and Monitoring Program Diskette, version 3.50
IBM ServeRAID Cluster Solution for Windows NT Diskette, version 3.50
IBM ServeRAID Command Line Program Diskette, version 3.50
ServeRAID Manager Windows Diskette, version 3.50
ServeRAID Option CD, version 3.50

You can download the referenced files from the following URL:

http://www.pc.ibm.com/searchfiles.html

WORKAROUND:

Reboot the system and manually start the rebuild.

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