IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

SERVERAID: REPLACEMENT CONSIDERATIONS

    Record number:       H166804
    Device:              D/T8680
    Model:               M
    Hit count:           UHC00021
    Success count:       USC0000
    Publication code:    PC50
    Tip key:             022
    Date created:        O99/06/28
    Date last altered:   A99/07/08
    Owning B.U.:         USA


Abstract: SERVERAID: REPLACEMENT CONSIDERATIONS

TEXT:

When replacing ServeRAID 3HB, and ServeRAID 3H and 3L Adapters with 3.50.21 or lower firmware level installed, you must ensure that the new ServeRAID Adapter FRU P/N 01K7396 or P/N 01K7352 is at the 3.50.22 level of firmware.

If a system has RAID5E arrays with either ServeRAID 3HB, 3H, or 3L AND the new FRU is not at 3.50.22 firmware level or higher, the data is at risk and some features will not function.

PROBLEM ISOLATION AIDS:

•  The system is any IBM server that supports the ServeRAID Adapter in use.

  Note: The Netfinity ServerProven Compatibility web page at the following URL:

  http://www.pc.ibm.com/us/compat/
    click on "Disk Controllers"

•  The system is configured with any of the following ServeRAID Adapters:

    ServeRAID-3H Adapter FRU P/N 01K7396 (Option P/N 01K7207)
    ServeRAID-3L Adapter FRU P/N 01K7352 (Option P/N 01K7364)
    ServeRAID-3HB Adapter FRU P/N 01K7396 (Option P/N 37L6086)

•  The ServeRAID 3HB, ServeRAID 3H, and ServeRAID 3L Adapter's Firmware is affected if the  customer is using any of the following:
  •  RAID5E
  •  FlashCopy
  •  Adaptive Read Ahead
  •  Identify Drive
  •  Cluster environment without Quorum Arbitration cable

FIX:

Download PC ServeRAID BIOS and Firmware Diskette Version 3.50B, or later, and flash the new FRU to Firmware level 3.50.22 and BIOS level 3.50.12.

Note: The Firmware and BIOS levels are different.

PC ServeRAID BIOS and Firmware Diskette image file (00N9010.EXE) is available from the following URL:

http://www.pc.ibm.com/searchfiles.html
search on "ServeRAID Firmware"

The corresponding text file (00N9010.TXT) is viewable on-line and may be printed.

To create a BIOS update diskette; the downloaded file (00N9010.EXE) is a self-extracting executable file that will prompt for a diskette. Follow instructions on the display to create the diskette.

DETAILS:

If one is using RAID5E, FlashCopy, Adaptive Read Ahead, Identify Drive, or Cluster environment without Quorum Arbitration cable with their ServeRAID 3HB, ServeRAID 3H, or ServeRAID 3L adapters, then the adapter must be at 3.50.22 or later firmware level.

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Feel free - send a   for any BUG on this page found - Thank you.