IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

NETFINITY 7000-M10: POST DISPLAYS ERRORS BUT MEMORY WORKS OK

    Record number:       H166508
    Device:              D/T8680
    Model:               M
    Hit count:           UHC00002
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/05/11
    Date last altered:   A99/05/19
    Owning B.U.:         USA


Abstract: NETFINITY 7000-M10: POST DISPLAYS ERRORS BUT MEMORY WORKS OK

SYMPTOM:

•  False memory errors.
•  POST displays errors, but memory works OK.
•  289 memory error will be displayed on monitor.
•  Monitor will also display bank disabling and empty socket memory fails.

•  Note: These errors will occur only when Hyundai 128MB DIMMs with Header Code  (on the IBM barcode label) J177N or Y177N are installed in the system.

PROBLEM ISOLATION AIDS:

•  The system is a Netfinity 7000-M10 server, Type 8680, any Model.
•  The system is configured with 1-4 Processors.
•  The system is configured with the following option:

    512MB Memory Option P/N 01K8045, FRU P/N 01K7368.

•  The system is configured with one or more Hyundai 128MB DIMMs.
•  The Hyundai DIMM has a Header Code of J177N or Y177N.

FIX:

Replace memory DIMMs (Option P/N 01K8045) with good parts from different manufacturing source (FRU P/N 01K7368).

WORKAROUND:

After POST the system will function normally. The memory functions OK.

DETAILS:

To eliminate POST errors change memory DIMMs.

Note: Not all Hyundai DIMMs are bad, the bad Hyundai DIMM has Header Code (on the IBM barcode label) J177N and Y177N.

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