IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

IBM NETFINITY 10/100 ETHERNET FOR NW411 WON'T LOAD

    Record number:       H166482
    Device:              D/T8476
    Model:               M
    Hit count:           UHC00000
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/04/23
    Date last altered:   A99/05/04
    Owning B.U.:         USA


Abstract: IBM NETFINITY 10/100 ETHERNET FOR NW411 WON'T LOAD

SYMPTOM:

The message "Unable to load the IBM Netfinity 10/100 Ethernet driver" or "Unable to load IBM 10/100 Etherjet driver" may be displayed while installing Novell IntraNetWare 4.11 from ServerGuide 4.12.

PROBLEM ISOLATION AIDS:

•  The system is any of the following IBM servers:

       a Netfinity 7000-M10 server, Type 8680, any Model.
       a Netfinity 7000 server, Type 8651, any Model.
       a Netfinity 5500-M20 server, Type 8662, any Model.
       a Netfinity 5500-M10 server, Type 8661, any Model.
       a Netfinity 5500 server, Type 8660, any Model.
       a Netfinity 5000 server, Type 8659, any Model.
       a Netfinity 3500 server, Type 8644, any Model.
       a Netfinity 3000 server, Type 8476, any Model.

•  The system is configured with the following option(s):

       IBM Netfinity 10/100 Ethernet LAN Adapter, P/N 34L0901
       IBM 10/100 Etherjet LAN Adapter, P/N 08L2549

•  The IBMFE.LAN Device Driver for the IBM Netfinity 10/100 Ethernet/IBM 10/100 Etherjet Adapter is affected.
•  The system is configured with Novell NetWare 4.1x.

FIX:

Fix will be in next release of ServerGuide.

WORKAROUND:

Defer the installation of the adapter. When NW411 is completely installed, apply the NW 411 FixPack that comes on the IBM SoftwareGuide FixPack CD. Restart the NetWare server and load/install the driver.

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