IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

POST ERROR "01299110 CPU X HAS AN INVALID SERIAL NUMBER"

    Record number:       H166447
    Device:              D/T8680
    Model:               M
    Hit count:           UHC00000
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/04/28
    Date last altered:   A99/05/07
    Owning B.U.:         USA


Abstract: POST ERROR "01299110 CPU X HAS AN INVALID SERIAL NUMBER"

SYMPTOM:

After installing a new processor option or replacing a failed processor, the system could issue the following error during POST:

"01299110 CPU x has an invalid serial number."

PROBLEM ISOLATION AIDS:

•  The system is a Netfinity 7000-M10 server, Type 8680, any Model.
•  The system has one of the following processors:

       Option    DESCRIPTION            FRU P/N
       -------   --------------------   -------
       01K8006   (400Mhz/512KB cache)   03K9099
       01K8007   (400Mhz/1MB cache)     03K9100
       10L5895   (450Mhz/512KB cache)   28L4557
       10L5896   (450Mhz/1MB cache)     28L4558
       10L5897   (450Mhz/2MB cache)     03K9101
       28L4733   (500Mhz/512KB cache)   28L4441
       28L4734   (500Mhz/1MB cache)     28L4442
       28L4735   (500Mhz/2MB cache)     28L4443

•  The system has the described symptom.

FIX:

1.  Remove the failing processor that is indicating the POST error.
2.  Repack the processor in original box and return to your dealer or telephone  the IBM Parts Return Center in the U.S. at 303-924-4321 for full credit or a replacement.

   Note: FRU stock is not to be used for replacement of new out of box Option failure.

DETAILS:

A limited number of processor options and FRU's were shipped without VPD on the processors.
The system will issue the POST error "01299110 CPU x has an invalid serial number" and will boot the operating system and run without any problems.

Note: A DSA has been released to correct FRU stock.
All affected FRU's have been recalled and replaced with FRU's that have VPD burned in the processor.

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