IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

PC SERVER325/330: PLANNING FOR A ROLLOUT - BATTERY ISSUES

    Record number:       H136301
    Device:              D/T8640
    Model:               M
    Hit count:           UHC00018
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/03/30
    Date last altered:   A99/04/16
    Owning B.U.:         USA


Abstract: PC SERVER325/330: PLANNING FOR A ROLLOUT - BATTERY ISSUES

TEXT:

PC SERVER325/330: PLANNING FOR A ROLLOUT - BATTERY ISSUES

SYMPTOMS:

•  161 error
•  162 error
•  System will not retain date/time if wall power is removed.

PROBLEM ISOLATION AIDS:

•  The system is any of the following IBM servers:

    a PC Server 330, Type 8640, Models: PT0, PB0, PM0, 11Y or 21Y.
    a PC Server 325, Type 8639, Models: PT0, PTW, RB0, PB0, 1RY or 2RY.

•  The system has been in storage (5 months or more) and is scheduled to be put into production.

FIX:

IBM recommends that the CMOS battery voltage be tested.

If the CMOS battery voltage is less than 2.91 volts - replace the CMOS battery (FRU P/N 33F8354).

DETAILS:

Contact your appropriate geography's HelpCenter with the below information for new PC Server 325 / 330 roll outs:
(e.g. in the U.S., contact the IBM HelpCenter at 1-800-772-2227)

•  Company Name.
•  Number of systems being rolled out and the system serial numbers.
•  Roll out schedule.
•  Name, address and phone of the person the batteries should be shipped to.

http://www.pc.ibm.com/support?page=YAST-3P2QYL

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