IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

ALERT TIME NOT REPORTED CORRECTLY on NETFINITY MANAGER

    Record number:       H165695
    Device:              D/T8680
    Model:               M
    Hit count:           UHC00001
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O98/12/30
    Date last altered:   A99/01/18
    Owning B.U.:         USA


Abstract: ALERT TIME NOT REPORTED CORRECTLY on NETFINITY MANAGER

SYMPTOM:

When an IBM Netfinity server has Netfinity manager installed and running and is connected to an
IBM Netfinity server with Netfinity manager as a client, alerts from the client server's
Netfinity Advanced System Management will have different time stamp from when the event occurred.

Netfinity manager is correcting for Greenwich Mean Time (GMT) and Netfinity Advanced System Management clock was set for local time.
The time difference will be from the client server's local time to GMT.

PROBLEM ISOLATION AIDS:

•  The system is any of the following IBM servers:

    a Netfinity 7000-M10 server, Type 8680, any Model.
    a Netfinity 5500-M10 server, Type 8661, any Model.
    a Netfinity 5500 server, Type 8660, any Model.
    a Netfinity 5000 server, Type 8659, any Model.

•  The system is configured with Netfinity Manager.
•  The system displays the symptom described.

FIX:

To correct this problem set the Netfinity Advanced System Management clock for GMT the time stamps will be correct.

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