IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

NETWARE/NT INSTALLATION FAILS with ADAPTEC AAA131 ADAPTER

    Record number:       H165693
    Device:              D/T8639
    Model:               M
    Hit count:           UHC00001
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O98/12/29
    Date last altered:   A99/01/18
    Owning B.U.:         USA


Abstract: NETWARE/NT INSTALLATION FAILS with ADAPTEC AAA131 ADAPTER

SYMPTOM:

Installation of Novell NetWare 4.11 or Microsoft Windows NT 4.0 fails on PC Server 325/330 when CD-ROM is attached to an Adaptec AAA131 RAID Adapter.

PC Server 325/330 experiences a "system halt" failure when Novell NetWare 4.11 or Microsoft Windows NT 4.0 are loaded with the SCSI CD-ROM unit disconnected from the on-board ServeRAID/Adaptec SCSI controller and connected to an attached Adaptec AAA-131 Raid SCSI controller.

PROBLEM ISOLATION AIDS:

•  The system is one of the following IBM servers:

    a PC Server 325, Type 8639, Model: PTW, PB0, RB0, PT0, 1RY or 2RY.
    a PC Server 330, Type 8640, Model: PT0, PB0, PM0, 11Y or 21Y.

•  The system is configured with an Adaptec AAA-131 RAID SCSI controller.
•  The system's SCSI CD-ROM is connected to the Adaptec AAA-131 RAID SCSI controller.
•  One of the following Network Operating Systems is being installed on the server:

    Novell NetWare 4.11
    Microsoft Windows NT 4.0

•  The system has the described symptom.

FIX:

Do not connect the SCSI CD-ROM to the Adaptec AAA-131 RAID SCSI controller.
Connect the SCSI CD-ROM to the on-board ServeRAID or on-board Adaptec controller as it shipped from the factory.

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