IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

DDS/3 TAPE DRIVE 01K1282 requires FIRMWARE UPDATE 7.27A

    Record number:       H001587
    Device:              D/T8680
    Model:               M
    Part number:         P/N01K1282
    Hit count:           UHC00000
    Success count:       USC0000
    Publication code:    PC50
    Tip key:             011
    Date created:        O98/12/30
    Date last altered:   A99/01/04
    Owning B.U.:         USA


Abstract: DDS/3 TAPE DRIVE 01K1282 requires FIRMWARE UPDATE 7.27A

TEXT:

DDS/3 Tape drive 01K1282 requires Firmware update 7.27A.

SYMPTOMS:

7.27A Firmware provides several fixes and enhancements to improve field performance of the 12/24GB DDS/3 tape drive, including:

•  enhanced recovery procedures for some types of MEDIA errors,
•  enhancements to the power on self tests (POST),
•  fix for some HANG conditions,
•  fix for some SCSI BUS TIME-OUTS,
•  fix for some types of LOST POSITION errors,
•  fix for some types of REEL MOTOR errors,
•  improved END OF MEDIA handling,
•  significant enhancements to DDS/2 compatibility.

PROBLEM ISOLATION AIDS:

•  IBM 12/24GB DDS/3 tape drive (P/N 01K1282)
•  The firmware of the tape drive is below 7.27A

FIX:

7.27A firmware files and a SCSI Bus download utility are available at the following URL:

http://www.pc.ibm.com/us/files.html
then search for "dds/3" - file name is 1224V727.EXE.

WORKAROUND:

No workaround available, firmware upgrade is highly recommended to resolve intermittent customer problems. In most cases, this fix should be applied BEFORE replacing customer's drive.

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