IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

NETFINITY 5500 M10: BAD VRM is NOT INDICATED by SYSTEM LED

    Record number:       H164902
    Device:              D/T8661
    Model:               M
    Hit count:           UHC00000
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O98/10/09
    Date last altered:   A98/10/13
    Owning B.U.:         USA

Abstract: NETFINITY 5500 M10: BAD VRM is not INDICATED by SYSTEM LED

TEXT:


Netfinity 5500 M10: Bad VRM is not indicated by System LED.

SYMPTOMS:


An installed processor will not come on line.

PROBLEM ISOLATION AIDS:

•  The system is a Netfinity 5500 M10 server, Type 8661, any Model.
  
•  The system's Service Processor BIOS level is 20.
  

FIX:


Next release of the service processor BIOS for 8661.

WORKAROUND:


To determine if a VRM has failed the Servicer can look in the
system error log. In the log will be a failed VRM message as well as
message from POST indicating a failed CPU.

DETAILS:


When a bad VRM is detected, the SP does not turn on the system LED.
The customer will be given a message via POST/BIOS indicating a processor has failed.

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