IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

TRAP 0003 OCCURS with UNATTENDED BOOT using OS/2 WARP

    Record number:       H164980
    Device:              D/T8640
    Model:               M
    Hit count:           UHC00000
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O98/10/20
    Date last altered:   A98/10/20
    Owning B.U.:         USA


Abstract: TRAP 0003 OCCURS with UNATTENDED BOOT using OS/2 WARP

SYMPTOM:

Trap 0003 occurs with unattended boot using OS/2 Warp.

PROBLEM ISOLATION AIDS:

•  The system is one of the following IBM servers:

          Netfinity 5500 server, Type 8660, all Models.
          Netfinity 7000 server, Type 8651, all Models.
          PC Sever 325, Type 8639, all Models.
          PC Server 330, Type 8640, all Models.
   

•  The system is configured with one of the following:

          OS/2 Warp v3
          OS/2 Warp v4
          OS/2 Warp Server Advanced v4
          OS/2 Warp Server SMP v4
   

•  The system has the symptom described.

FIX:

Apply OS/2 Fixpak 38.

DETAILS:

When the setting "Allow for Unattended Boot" option is set to "On" in the system set-up, and OS/2 Warp (can be Warp v4, Warp v3, Warp Server v4, Warp Server Advanced v4, or Warp Server SMP v4) boots, the system will display a Trap 0003 message at CS:EIP 0598:000008f0 or a similar address.

During start-up, if Alt+F2 is selected, the driver that loads immediately before the trap message is displayed is IBMKBD.SYS (this may occur too quickly to see). This problem is fixed by OS/2 Fixpak 38. The resolution is a new IBMKBD.SYS driver that correctly handles the unattended boot option. This problem can be reproduced on a variety of IBM Servers including the Netfinity 5500, Netfinity 5500 M10, Netfinity 7000, Netfinity 7000 M10, IBM PC Server 325, and IBM PC Server 330.

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