IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

AMBIENT OVER-TEMPERATURE FAILURE REPORTED INCORRECTLY

    Record number:       H164900
    Device:              D/T8680
    Model:               M
    Hit count:           UHC00004
    Success count:       USC0000
    Publication code:    PC50
    Tip key:             002
    Date created:        O98/10/14
    Date last altered:   A98/10/14
    Owning B.U.:         USA


Abstract: AMBIENT OVER-TEMPERATURE FAILURE REPORTED INCORRECTLY

TEXT:

If the machine shuts down due to ambient temperature exceeding its threshold value, the error logs will not log it as a shut down due to ambient temperature. It will be logged as a shut down due to a DASD over temperature condition.

PROBLEM ISOLATION AIDS:

•  The system is a Netfinity 7000 M10 server, Type 8680, any Model.
•  Exact error message: DASD Over Temp
•  Diagnostics pass

FIX:

A permanent fix is not available.

WORKAROUND:

Ignore the error message saying "DASD Over Temp" and translate it as an "Ambient Over Temperature" error. After restarting the system, use NF to check temperature of both ambient and DASD to ensure that system is running properly.

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