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Record number: H163474
Device: D/T8640
Model: M
Hit count: UHC00103
Success count: USC0000
Publication code: PC50
Tip key: 023
Date created: O98/04/13
Date last altered: A99/03/05
Owning B.U.: USA
Abstract: POST ERROR CODES FOR SERVERAID AND SERVERAID II CONTROLLERS
TEXT:
This Document is provided as a Service Aid. Error Codes listed are true
to the date that this document was created.
Future Firmware / BIOS updates to the associated Adapters / Controllers
may likely add to the Error Codes listed.
The POST Error codes listed in this document apply to the following Adapters
and Onboard Controller:
ServeRAID Adapter FRU P/N 06H9334
Opt. P/N 70G8489
ServeRAID Adapter FRU P/N 76H6875
Opt. P/N 70G8489
ServeRAID II Adapter FRU P/N 76H3587
Opt. P/N 76H3584
ServeRAID Onboard Controller (Integrated in System Planar)
The Error codes for the Adapters / Controllers listed above
should be a primary consideration when diagnosing any PC Server / Netfinity
server that supports and is configured with any of these Adapters / Controllers
If a POST Error exists at the Adapter, the Error code(s)* are displayed in a
line of text immediately following the Adapter/Controller's Firmware version.
See the following example:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
_______________________________
| IBM PC ServeRAID Adapter BIOS |
| Copyright IBM Corp. 1995,1997 |
| |
| BIOS Ver. x.xx.x xx/xx/xx |
|_______________________________|
<< << Press <Ctrl + I> for MiniConfig Utility >> >>
Initializing Adapter Number 1. Please Wait. Starting Drives.
Firmware Version: x.xx.xx
* Adapter POST Codes: ISPR=xxxx
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
The ISPR (Interrupt Status Port Register) code identifies the Adapter / Controller State.
NOTE: DO NOT replace the ServeRAID, ServeRAID II Adapter, or
a System Planar with the integrated Onboard ServeRAID Controller unless such a
replacement is identified in the recommended "FRU Actions" listed respective to each Error code below:
POST(ISPR) ERROR/DESCRIPTION FRU Action
----------------------------------------------------------------
EF10 1-No ISPR Error Present.
(Default ISPR)
1xxx 1-Replace ServeRAID, ServeRAID II,
(Microcode Checksum Error) or System Planar (Integrated
Onboard ServeRAID II Controller).
2xxx thru 60xx and 1-Install download jumpers** and
70xx thru 8xxx Flash the Adapter/Controller with
(Code DRAM Error) the latest IBM ServeRAID BIOS
/Firmware from the IBM Website***
then restore the jumpers to their
default positions.
2-If error still persists, then
replace ServeRAID, ServeRAID II,
or System Planar(Integrated
Onboard ServeRAID II Controller).
6Axx thru 6Fxx 1-Make sure the Battery Backed up
(Battery Backup cache option is plugged in
Cache Module) correctly. If it is, replace the
Option.
2-If error still persists, then
replace ServeRAID II, ServeRAID
or System Planar (Integrated
Onboard ServeRAID II Controller).
9xxx thru Bxxx(hex) 1-Isolate between SCSI subsystem
(SCSI bus error caused and adapter by disconnecting all
by either defective SCSI cables and reboot. IF ISPR
drives, termination,etc.) error IS STILL PRESENT, perform
the following actions until the
error is eliminated:
- Reseat the Adapter
- Replace the Adapter/Controller
NOTE: REFER TO THE HMM(HARDWARE
MAINTENANCE MANUAL) SPECIFIC TO
THE SYSTEM COMPRISING THE SCSI
CHANNEL FOR SCSI CABLE DETAILS.
NOTE: THE ADAPTER/CONTROLLER WILL
DETECT A CONFIGURATION CHANGE, DO
NOT SELECT "SAVE CHANGES", RATHER
PRESS F10 TO BYPASS ANY OPTIONS
TO THIS EFFECT.
2-IF ISPR error IS NOT PRESENT
after disconnecting cables,
follow the steps below until the
error is eliminated:
a-Identify which channel is
causing the error by the lower
nibble of byte 1 in the error
code ie:
ISPR=BXXX
T
|
__________|
|
V
1 = Channel 1
2 = Channel 2
3 = Channel 1 and 2
4 = Channel 3
5 = Channel 1 and 3
6 = Channel 2 and 3
7 = Channel 1,2, and 3
F = Channel not identified
b-Confirm that the channel(s)
identified from the error in
step a. is the cause of the
error by verifying that the
error presents itself ONLY when
the offending channel is
reconnected.
c-Check termination of identified
channel in step b.
NOTE: REFER TO THE HMM(HARDWARE
MAINTENANCE MANUAL) SPECIFIC TO
THE SYSTEM COMPRISING THE SCSI
CHANNEL FOR TERMINATION DETAILS.
d-Check for proper Backplane
Jumper configuration.
NOTE: REFER TO THE HMM(HARDWARE
MAINTENANCE MANUAL) SPECIFIC TO
THE SYSTEM COMPRISING THE SCSI
CHANNEL FOR JUMPER DETAILS
e-Check for proper cabling config.
(in systems that use DASD status
cables, Channel 1 DASD status
cable should beconnected to the
backplane to which the Channel 1
SCSI signal cable is connected,
same for all other Channels
used.
f-Replace cable of channel in step
b.
g-Replace Backplane of channel
identified in step b.
h-Disconnect one drive at a time
attached to the channel
identified in step b, then
reboot to determine which drive
is causing the error.
EF10 1-Adapter/Controller is functioning
(Default ISPR) properly, DO NOT replace Adapter
/ or Planar with Integrated
Controller.
2-Note the resulting BCS and or
ECS Error codes and see the
FRU actions respective to those
codes (EF10 IS A DEFAULT POST
CODE FOR ISPR INDICATING THAT
THERE IS NO ISPR ERROR PRESENT).
EFFE 1-Verify download jumpers** are
(Firmware code corrupt in their default locations
or download jumpers are
in place) 2-If Download jumpers are NOT in
place and error still persists,
then Flash the Adapter/Controller
Firmware WITH the Jumpers in
place, then move the download
Jumpers** to their default
locations.
3-If error still persists after
steps 1 and 2, replace the
ServeRAID, ServeRAID II, or
System Planar (Integrated
onboard ServeRAID II Controller).
FFFF 1-Isolate between SCSI Subsystem
and Adapter / Controller by
disconnecting all attached SCSI
cables and reboot. IF ISPR code
is NOT PRESENT after
disconnecting cables, follow the
steps below until the error is
eliminated:
a-Identify which channel is
causing the error by
reconnecting cables one at a
time and rebooting until the
error returns.
b-Check termination of identified
channel in step a.
c-Replace SCSI Cable attached to
channel identified in step a.
d-Replace Backplane attached to
channel identified in step a.
e-Disconnect one drive at a time
attached to channel identified
in step a. and reboot to
determine which drive is causing
the problem.
2-If ISPR code is still present
after disconnecting all SCSI
cables then rebooting, perform
the following actions until the
error is no longer present:
- Reseat the Adapter
- Replace the Adapter/Controller
----------------------------------------------------------------
** Download Jumper Locations:
ServeRAID Adapter:
||
_____________________________|||_|||||||||||||| _||
| _| |__| ||
|| | || External
|| | || Channel
|| | ||-
|| | ||| 1
|| | |||
|| | Internal Channels ||-
|| | J13 3 2 1 ||
||_| :: ________ ________ ________ ||_
|____________________|________||________||________|__|
- J13 consists of 4 pins which will accept 2 jumper blocks.
- Install jumper blocks as follows (with respect to the card
layout above to enable Download via Bootlock):
_ _
|0| |0|
--- ---
- The Default position for each jumper block is on one of
each pair of pins.
----------------------------------------------------------------
**Download Jumper locations:
ServeRAID II Adapter:
|| External
_____________________________|||_|||||||||||||| _|| Channels
| _| |__| ||-
|| | ||| 1
|| | J11 |||
|| | :: ||_
|| | ||
|| | ||-
|| | Internal Channels ||| 2
|| | 3 2 1 |||
||_| ________ ________ ________ ||_
|____________________|________||________||________|__|
- J11 consists of 4 pins which will accept 2 jumper blocks.
- Install jumper blocks as follows (with respect to the card
layout above to enable Download via Bootlock):
_ _
|0| |0|
--- ---
- The Default positions for each jumper block is on one of
each pair of pins.
--------------------------------------------------------------
**Download Jumper Locations:
ServeRAID II Controller:
(Integrated on System
Planar)
________________
| |
| |____________
| |
| Planar |
| |
| Fan|Connector
| J34 :: --|
| |
|_____________________________|
- J34 consists of 4 pins which will accept 2 jumper blocks.
- Install jumper blocks as follows (with respect to the card
layout above to enable Download via Bootlock):
_ _
|0| |0|
--- ---
- The Default position for each jumper block is on one of
each pair of pins.
----------------------------------------------------------------
*** The IBM Website file download area is available at the
following URL:
http://www.pc.ibm.com/files.html
Please see the LEGAL - Trademark notice.
Feel free - send a 
for any BUG on this page found - Thank you.