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IBM-AUSTRIA - PC-HW-Support 30 Aug 1999 |
PC SERVER 325/330: NT INSTALL fails with SERVERAID II
Subject: PC SERVER 325/330: NT INSTALL fails with SERVERAID II
New PC Server RETAIN TIP:
Record number: H163422
Device: D/T8639
Model: M
Hit count: UHC00000
Success count: USC0000
Publication code: PC50
Tip key:
Date created: O97/09/25
Date last altered: A98/04/20
Owning B.U.: USA
Abstract: PC SERVER 325/330: NT INSTALL FAILS WITH SERVERAID II
SYMPTOM:
NT 4.0 installation fails resulting in a Blue Screen
Trap message "INACCESSIBLE_BOOT_DEVICE" during the first phase
of the installation (initial boot from CDROM)
PROBLEM ISOLATION AIDS:
All of the following must be true for this Tip to apply:
- The System is a PC Server 330 Type 8640 model PT0, PB0, PM0, 11Y, 21Y.
- The System is a PC Server 325 Type 8639 model PT0, PTW, PB0, RB0, 1RY, 2RY.
- The Network Operating System being installed in NT ver 4.0
- The System is configured to use the Onboard ServeRAID II
Controller or a ServeRAID II Adapter as the primary disk subsystem.
FIX:
- Start the NT 4.0 installation either by booting to the
NT CDROM or the Install diskettes.
- Press <F6> when the message " Setup is determining your
computers hardware configuration" At this time Setup will
not recognize the mass storage devices as that there is not
a RAID option on the NT CDROM.
- Press <S> to skip mass storage device detection. Setup will
now allow a manual selection of devices.
- Select "Other" and insert the RAID device driver diskette
into drive A: when prompted. The driver selected should be
the "IBM ServeRAID Adapter Device Driver". Be sure that the
driver is ver. 2.23.16 of 7/23/97 (or later version/date)
- Continue installation as normal.
Note: Refer to Retain TIP H163372 in conjunction
with this TIP for issues with multiple Onboard Adapters.
Note: Refer to Retain TIP Record H161427 in conjunction
with this TIP for issues with NT auto-enabeling Onboard Devices.
NT is a trademark of Microsoft Corporation.
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