NETFINITY 7000 M10: OS/2 WARP HANGS or TRAPS DURING INSTALL

^{IBM-AUSTRIA - PC-HW-Support 30 Aug 1999}

NETFINITY 7000 M10: OS/2 WARP HANGS or TRAPS DURING INSTALL

Subject: NETFINITY 7000 M10: OS/2 WARP HANGS or TRAPS DURING INSTALL
New Netfinity server RETAIN Tip:

Record number: H164729 Device: D/T8680 Model: M Hit count: UHC00003 Success count: USC0000 Publication code: PC50 Tip key: Date created: O98/09/17 Date last altered: A98/09/25 Owning B.U.: USA

Abstract: NETFINITY 7000 M10: OS/2 WARP HANGS or TRAPS DURING INSTALL

SYMPTOM:

During the process of trying to install IBM OS/2 Warp, the system will hang or trap.

PROBLEM ISOLATION AIDS:

The system is a Netfinity 7000 M10 server, Type 8680, all models.
The system is installing a supported version of OS/2.
The system's installation of OS/2 has stopped, due to either a System HANG or OS/2 TRAP.

FIX:

On all version of OS/2 which have not had Fixpak 38 applied, it is necessary to enter System BIOS and select MPS version 1.1 NOT 1.4.

System BIOS is entered by pressing F1 during the memory test after power-up.

Within System BIOS, there is an option for Advanced Settings.
Press Enter to view the Advanced Settings.

Within Advanced Settings, there is the option to select the MPS Version.

Select Version 1.1.
Press ESC to accept your choice.
Press ESC to return to the main System BIOS menu.
Save your Settings.
Exit the System BIOS.

The following must be done before OS/2 installation begins:
On a separate machine, unpack and copy the OS2LDR file that is supplied with FixPak XR_W038 on disk 16 to the OS/2 WARP Server Installation Diskette for CD-ROM.

NOTE: There are two OS2LDR files on the disk. The larger file is for WARP SMP.

Install OS/2 Warp SMP and FixPak 38.
OS/2 ldr will be added to root directory.

After Fixpak 38 or above is applied, MPS may be set back to version 1.4.

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