IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

NETFINITY 7000: SERVERGUIDE CD#1 HANGS SYSTEM at BOOT

     Record number:       H164431
     Device:              D/T8651
     Model:               M
     Hit count:           UHC00000
     Success count:       USC0000
     Publication code:    PC50
     Tip key:
     Date created:        O98/08/10
     Date last altered:   A98/08/20
     Owning B.U.:         USA

Abstract: NETFINITY 7000: SERVERGUIDE CD#1 HANGS SYSTEM at BOOT

SYMPTOM:

The System hangs while booting from HardwareGuide CD#1 contained in ServerGuide version 4.0.4 or earlier, with an "hourglass icon" on the HardwareGuide's Logo screen.

PROBLEM ISOLATION AIDS:

•  The System is a Netfinity 7000 server Type 8651 Model RH0, RM0, TH0 or TM0.
•  The System hangs on the HarwareGuide's Logo screen with an "hourglass icon".

FIX:

This will be fixed in the future version of ServerGuide.

WORKAROUND:

Use the Netfinity 7000 System CD P/N 4227072 that ships with the the server to configure the RAID subsystem.

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