IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

UNEXPECTED REBOOT may OCCUR with A.S.M.A. on SOME SERVERS

     Record number:       H164358
     Device:              D/T8651
     Model:               M
     Hit count:           UHC00000
     Success count:       USC0000
     Publication code:    PC50
     Tip key:
     Date created:        O98/06/02
     Date last altered:   A98/08/10
     Owning B.U.:         USA


Abstract: UNEXPECTED REBOOT may OCCUR with A.S.M.A. on SOME SERVERS

SYMPTOM:

The System reboots itself for no visibly apparent reason.

PROBLEM ISOLATION AIDS:

All of the following must be true for this TIP to apply:

•  The System is any model of the following Servers:

1.  Prior to going onsite, download the "Advanced Systems  Management Adapter Configuration Update Utility and Driver  Diskette ver 2.3" or higher from the IBM Website at the  following URL:

     hp2. http://www.pc.ibm.com/us/files.html

   •  Select "Search"
   •  Type "Management Adapter 2.3" in the Keywords box
   •  Select the "Advanced Systems Management Adapter  Configuration Update Utility and Driver Diskette ver 2.3" to download.

    The file is a self-extracting executable file that creates a diskette.

   NOTE: To view the online copy of the Advanced Systems  Management Adapter Installation Instructions use the  keywords "Management Adapter Instructions", then select  "Search". Select the file to view.

2.  Update the ASMA RAM Microcode in one of the following ways:

   Local Update (At the Server)

   1.  Boot to the Advanced Systems Management Adapter Configuration  Update Utility and Driver Diskette ver 2.3 or higher.
   2.  Select the 3rd option "Update Service Processor" then press <enter>.
   3.  Follow instructions on the screen, when complete press <F3> to exit.  Be sure to cycle power OFF, then ON after exiting to ensure changes will take effect.

   Remote Update (Dialed-in to the ASMA from another computer)

    Refer to page 38 of "Service Processor Manager for Netfinity User's Guide" to execute the following 4 steps.

   1.  On the machine that used to dial into the Server,  copy the $80C5102.BIN from the Advanced Systems Management  Adapter Configuration Update Utility and Driver Diskette  ver 2.3 or higher to the NetWare directory.
   2.  Dial into the ASMA adapter and establish connection.
   3.  If the Server to be updated is up and running, access the  "System Power Control" and select "Power off with O/S  shutdown" (the system has to be OFF to apply the update).
   4.  Access "Configuration Information" and click on "Update  Ram Microcode", follow the on-screen instructions.

      Note: Completion of the Microcode Update will result in a  disconnect of the remote connection to the Server requiring  that a remote connection is re-established to remotely Power Up the Server.

DRIVER UPDATES:

It is recommended that the ASMA drivers are updated after upgrading the ASMA RAM Microcode (the ASMA Driver update may be done locally or remotely).

Local Update (at the Server):

For NT:

1.  Open a MS-DOS Prompt.
2.  Rename the existing driver and .DLL by typing the following:
    rename c:\winnt\system32\ibmspw.dll ibmspw.aaa
    rename c:\winnt\system32\drivers\ibmspw.sys ibmspw.bbb

3.  Insert the "Advanced Systems Management Adapter Configuration
    Update Utility and Driver Diskette ver 2.3 or higher into the Floppy Drive (A drive).

4.  Install the new drivers by typing the following:
    copy a:\nt\ibmspw.dll c:\winnt\system32\
    copy a:\nt\ibmspw.sys c:\winnt\system32\drivers\

5.  Shutdown and Restart the System.
6.  Cleanup by deleting the ibmspw.aaa and ibmspw.bbb that were created in step 2.

For OS/2:

1.  Open an OS/2 Window.
2.  Rename the existing driver and .dll by typing the following:
    rename c:\os2\ibmspo.sys ibmspo.aaa
    rename c:\os2\dll\ibmspo.dll ibmspo.bbb

3.  Insert the Advanced Systems Management Adapter Configuration  Update Utility and Driver Diskette ver 2.3 or higher into the  Floppy Drive (A drive).

4.  Install the new drivers by typing the following:
    copy a:\os2\ibmspo.dll c:\os2\dll\
    copy a:\os2\ibmspo.sys c:\os2\

5.  Shutdown and Restart the System.
6.  Cleanup by deleting the ibmspo.aaa and ibmspo.bbb (that were created in step 2.).

For NetWare (requires local and remote access):

1.  Login to the NetWare server from a client as Administrator.
2.  Map a unused drive to the sys:\system directory
3.  Replace the IBMSPN.NLM on the sys:\system drive with the  IBMSPN.NLM located on the Advanced Systems Management Adapter  Configuration Update Utility and Driver Diskette Ver 2.3 or higher.
4.  Logout of the Server.
5.  At the NetWare Server, down, exit, and restart the server.

DETAILS:

IBM has made changes to the microcode to make the Watchdog timers more robust. IBM has also made changes to the device drivers for NT, OS/2, and NetWare to improve how the drivers function within the Network Operating System. IBM recommends that you apply both updates to take full benefit of these changes.

NT is a trademark of Microsoft Corporation.
NetWare is a trademark of Novell, Inc.

Please see the LEGAL  -  Trademark notice.
Feel free - send a   for any BUG on this page found - Thank you.