IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

NETFINITY 3500: NOS INSTALL fails REBOOT on OPEN BAY SYSTEM

     Record number:       H164215
     Device:              D/T8644
     Model:               M
     Hit count:           UHC00000
     Success count:       USC0000
     Publication code:    PC50
     Tip key:
     Date created:        O98/07/21
     Date last altered:   A98/07/22
     Owning B.U.:         USA

Abstract: NETFINITY 3500: NOS INSTALL fails REBOOT on OPEN BAY SYSTEM

SYMPTOM:

•  The following error is displayed upon reboot of the System  either during Network Operating System installation or after  installation is complete:

    "Operating System Not Found"

  PROBLEM ISOLATION AIDS:

    All of the following must be true for this TIP to apply:

•  The System is a Netfinity 3500 server Type 8644 model 10U, 10X, 20U, 20X, 30U, 30X  configured with one or more supported SCSI hard drives.
•  The System is configured with, or is in the process of being configured with any Supported Network Operating System.
•  The System BIOS is revision 29A or lower.

FIX:

This issue will be fixed in the next BIOS released for this System. This TIP will be updated at that time.

WORKAROUND:

Manually add the hard drive to the startup sequence as follows:

1.  Cold boot the System.
2.  Press <F1> when prompted during System Boot.
3.  Select "Start Options" from the "Configuration/Setup" Menu.
4.  Select "Start Sequence" from the "Start Options" Menu.
5.  Scroll to the desired startup device (ie: 1st, 2nd, etc) using the up / down keys.
6.  Select HDD using the left / right keys.
7.  Press <ESC> two times to exit
8.  Press <enter> for "yes" to exit the setup utility from the "Exit Setup" screen.
    System will reboot.
9.  Continue to complete installing the Operating System if it had not completed.

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