IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

NETFINITY 3500: SCO OPENSERVER INSTALL REQUIRES BIOS Flash

     Record number:       H163080
     Device:              D/T8644
     Model:               M
     Hit count:           UHC00005
     Success count:       USC0000
     Publication code:    PC50
     Tip key:
     Date created:        O98/03/16
     Date last altered:   A98/04/10
     Owning B.U.:         USA

Abstract: NETFINITY 3500: SCO OPENSERVER INSTALL REQUIRES BIOS FLASH

SYMPTOM:

The System hangs with the following displayed:

       " F eiadinit

NOTICE: k_trap - Unexpected NMI in system mode! "

This occurs during the installation of SCO OpenServer 5.04 at the "Hardware Configuration" screen immediately after the boot kernal has loaded into memory (ie: at the very beginning of the installation).

PROBLEM ISOLATION AIDS:

•  The System is a Netfinity 3500 Type 8644 model 10U, 10X,  20U, 20X, 21U, 21X, 30U, 30X being configured with SCO Open Server 5.04
•  The System is at BIOS level 25A
•  The System hardware is properly configured.

FIX:

1.  Download the "Netfinity 3500 BIOS flash update diskette  version 1.29 (revision 29) from the IBM Website at the  following URL:

     http://www.pc.ibm.com/us/files.html

   •  Select "Search"
   •  Type "3500 BIOS" in the keywords box
   •  Select "Search"
   •  Select "Netfinity 3500 BIOS flash update diskette  version 1.29 (revision29)" to download.

    The file is a self-extracting executable file that will  create a diskette. Be sure to label the diskette and  indicate BIOS level 29A.

2.  Place the BIOS flash update diskette in the diskette drive,  then power up the System.
3.  Follow the on-screen instructions to perform the BIOS Flash.  --DO NOT INTERRUPT THE SYSTEM DURING THE FLASH PROCEDURE--
4.  After the BIOS flash update is complete, remove the diskette,  and then press enter to reboot the System
5.  Install the SCO Open Server 5.04 Network Operating System.

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