CLIENTS report INVALID INFO to "CAPACITY MANAGEMENT" queries

^{IBM-AUSTRIA - PC-HW-Support 30 Aug 1999}

CLIENTS report INVALID INFO to "CAPACITY MANAGEMENT" queries

Subject: CLIENTS report INVALID INFO to "CAPACITY MANAGEMENT" queries
New PC Server / Netfinity server RETAIN TIP:

Record number: H163222 Device: D/T8639 Model: M Hit count: UHC00000 Success count: USC0000 Publication code: PC50 Tip key: Date created: O98/03/26 Date last altered: A98/03/31 Owning B.U.: USA

Abstract: CLIENTS report INVALID INFO to "CAPACITY MANAGEMENT" queries

SYMPTOM:

Clients are not correctly creating Capacity Management monitor files(.SLT files) on the Server. A maximum of 1000 invalid monitor files are being produced (one file*/minute). The indication is that no valid Capacity Management report information is available from the affected client.
* trend.001 up to trend.999(invalid) instead of the valid trend.slt, realtime.001 up to realtime.999(invalid) instead of the valid trend.slt

PROBLEM ISOLATION AIDS:

The following environments must hold true for this TIP to apply:

The Server is any IBM PC Server / Netfinity server running OS/2 Warp with Netfinity version 5.1 Services or Manager, Capacity Management for Netfinity 5.1, and Workspace On Demand.
The failing Clients(respective to the Symptom above) are running OS/2 Warp with Netfinity version 5.1 Services or Manager, Capacity Management for Netfinity 5.1, and Workspace On Demand.
The Failure of the Clients (with respect to the Symptoms above) can only be seen from a NT Client* running Netfinity version 1.5 Manager, Capacity Management for Netfinity 5.1.
* Capacity Management offers no OS/2 GUI.

FIX:

Edit all of the Client xxx.FIT files located on the Server at \IBMLAN\RPL\FITS\xxx.FIT to add the following at the bottom of each file:
\\Serverx\workfiles\pltxxx\netfin\cmbase.* \\Serverx\workfiles\pltxxx\netfin\sltfiles\realtime \\Serverx\workfiles\pltxxx\netfin\sltfiles\trend \\Serverx\workfiles\pltxxx\netfin\sf.tmp \\Serverx\workfiles\pltxxx\netfin\sltfiles Where Serverx is the RIPL Server's name. Where pltxxx is the Workstation/Clients name.
Restart Client normally.

DETAIL:

If Capacity Management is running in conjunction with Workspace On Demand, redirection files must be added in the Client's xxx.FIT configuration file located in Workstation On Demand so that Clients can correctly write the Capacity Management monitor files to the Server.

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