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Phone Numbers U.S. and Canada
| Number | Information |
|---|---|
| 919-517-0001 | Bulletin Board Service - PC Company |
| 800-528-7705 | Bulletin Board Service - TSS Only |
| 800-937-3737 | IBM Business Partner Education |
| 800-426-2472 | IBM Customer Engineer Technical Support |
| 800-IBM-DEAL | IBM Dealer Support Center |
| 800-342-6672 | IBM Direct Desktop Software Sales |
| 303-924-4015 | IBM Part Number ID and Look Up |
| 800-426-7763 | IBM PC HelpCenter |
| 800-237-5511 | IBM Software Defect Support (CSDs) |
| 800-327-5711 | IBM Software Ordering (Publications) |
| 800-426-1484 | IBM Supplies Technical Hotline |
| 800-388-7080 | IBM Warranty Parts Claims Center |
U.S. Customers and Helpware Subscribers
| Number | Information |
|---|---|
| 919-517-0001 | Bulletin Board Service - PC Company |
| 800-426-8322 | Customer Education Business Unit |
| 800-999-0052 | Customized Operational Services |
| 800-237-4824 | EduQuest (Educational Computers) |
| 800-964-8523 | End User HelpDesk Support |
| 800-742-2493 | IBM Anti-Virus Services |
| 800-447-4700 | IBM Authorized Dealer Referrals |
| 800-426-2468 | IBM Dealer Referral |
| 800-426-3333 | IBM Information Referral Service |
| 800-IBM-SERV | IBM Service |
| 800-772-2227 | IBM PC HelpCenter and HelpDesk |
| 800-426-7282 | IBM Technical Manuals |
| 800-426-9402 (Ext. 150) |
Multimedia Information Center |
| 800-241-1620 | Multimedia HelpCenter |
| 800-342-6672 | OS/2 Information Line |
| 800-237-5511 | OS/2 Support Services |
| 800-284-5933 | Prodigy |
| 914-962-0310 | Prodigy User Questions |
| 800-547-1283 | Technical Coordinator Program SystemXtra for Personal Systems LAN Automated Distribution/2 OS/2 Bulletin Board OS/2 Application Assistance Center |
| 800-551-2832 | Technical Solutions Magazine |
IBM Canada Customer and Servicer Support
| Number | Information |
|---|---|
| 800-661-PSMT | Business Partner Marketing Support |
| 905-316-5556 | Business Partner Marketing Support - Toronto |
| 514-938-6048 | Business Partner Marketing Support - French |
| 800-465-4YOU | Customer Relations |
| 800-IBM-SERV | Customer Service Dispatch |
| 800-263-2769 | Customer Service Parts |
| 800-465-2222 | Customer Support Center (ISC) |
| 416-443-5701 | Customer Service Repair Centre |
| 800-505-1855 | Dealer Support Group (DSG) |
| 800-465-7999 | HelpClub Registration / IBM Direct |
| 800-465-3299 | HelpFax |
| 905-316-3299 | HelpFax - Toronto |
| 800-565-3344 | HelpPC |
| 905-513-3355 | IBM Certification Administrator Mail to: 50 Acadia Drive Markham, Ontario L3R 0B3 |
| 800-661-2131 | IBM Education (A+ Course) |
| 800-268-3100 | IBM Information Network Support |
| 800-387-8343 | IBM PC Service Partners |
| 800-487-7426 | International Warranty Registration |
| 800-663-7662 | Lexmark Product Information |
| 800-IBM-9990 | PartnerLine |
| 800-263-2769 | Parts Orders, Exchange or Emergency |
| 416-443-5808 (Fax) |
Parts Regular Orders, Exchange |
| 416-443-5755 | Parts Orders, Inquiries |
| 514-938-3022 | PC Co Bulletin Board - Montreal |
| 905-316-4255 | PC Co Bulletin Board - Markham |
| 604-664-6464 | PC Co Bulletin Board - Vancouver |
| 204-934-2735 | PC Co Bulletin Board - Winnepeg |
| 800-661-7768 | PS Marketing Support (PSMT) |
| 800-565-3344 | PS/1 Warranty Customer Helpline |
| 800-387-8483 | PS/1 Warranty Service (DOAs) |
| 800-465-1234 | Publications Ordering |
| 905-316-4148 | Service Management Support |
| 905-316-4100 (Fax) |
Service Management Support |
| 905-316-4150 | Service (Warranty) Manager |
| 905-316-4100 (Fax) |
Service (Warranty) Manager |
| 905-316-4872 | Service Quality Programs |
| 905-316-4100 (Fax) |
Service Quality Programs |
| 800-661-2131 | Skill Dynamics (Education) |
| 800-565-3344 | ThinkPad EasyServe |
| 416-443-5835 (Fax) |
Warranty Claim Fulfillment |
| 905-316-2445 | Warranty Claim Reimbursement |
| 905-316-3515 (Fax) |
Warranty Claim Reimbursement |
| 416-443-5778 | Warranty Claim Parts Inquiry |
| 800-505-1855 | Warranty Provider Support Hotline |
| 800-267-7472 | Warranty Service, ThinkPad |
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