 |
IBM-AUSTRIA - PC-HW-Support 30 Aug 1999 |
Hard Disk Drive / Novell
PROBLEM - Some Valuepoint performance series systems have shipped with a 540MB IDE
hard disk and may experience the following problems when installing Novell netware:
1. unable to create the volume, or the process takes longer than expected.
2. when attempting to mount the volume, the two fat tables do not match.
3. when attempting vrepair, excessive errors are received.
Machines AFFECTED - Valuepoint models 64xx with 540MB hardfile.
SOLUTION - Customers, dealers, or servicers should contact level 2 support at IBM, Boca
Raton, on 407 443-9943 or tie line 443-9943 for a fix. A request may also be sent via
profs to L2SUPT at BCRVMPC2.
The model number and serial number of the system(s) affected will be required.
Contacting Boca raton level 2 support for this problem is temporary. This tip will be
updated when a permanent fix process is implemented.
NOTE: Some 64xx models are manufactured with 527MB or 540MB IDE hard disk drives;
527MB drives are not affected.
More INFORMATION / HELP is available at the IBM-HelpCenter
Please see the LEGAL - Trademark notice.
Feel free - send a 
for any BUG on this page found - Thank you.