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IBM-AUSTRIA - PC-HW-Support 30 Aug 1999 |
Maxtor PCI/2+ in P60/D
PROBLEM - PS/Valuepoint 6384 P60/D pentium systems with a Matrox MGA PCI/2+
video adapter may exhibit a failure known as "palette snooping". "palette snooping" is a
term used to describe a symptom of colors on the display becoming mixed or shifting.
Machines AFFECTED - Valuepoint 6384 P60/D systems.
SOLUTION - The manufacturer of the adapter, Matrox, will provide an adapter BIOS update
for customers that are experiencing this failure. The BIOS update is level 809-7 and may
be obtained from Matrox technical support by calling (514)-685-0220 in North America.
reference the following failure descriptions when requesting the update:
- "display colors are mixed up"
- "colors mixed or shifts"
World trade customers should contact their "place of purchase" for
support or call the North America technical support number.
More INFORMATION / HELP is available at the IBM-HelpCenter
Please see the LEGAL - Trademark notice.
Feel free - send a 
for any BUG on this page found - Thank you.