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IBM-AUSTRIA - PC-HW-Support 30 Aug 1999 |
NE1000 and Novell ipxodi
PROBLEM - Greenock field support reported that they could not load NE1000's and Novell
IPXODI, NEXT drivers in a Valuepoint 6381 (Acorn 25 MHz 486SX). The problem appears to
be slot sensitive with the top slot being the worst case.
Machines AFFECTED - Valuepoint 6381/Si 486 25SX, the DX model was not tested, but
should have the same problem.
SOLUTION - Boca raton:
5 NE1000 cards were tested in the lab using Novell IPXODI, NEXT drivers. The cards
were tested in multiple 6381/Si 425SX systems and no problems were seen, even with the
card in the top slot. a proven failing system was sent from Greenock (the failing card not
included), the five cards were tested and no problems were found.
Greenock:
Testing of a new NE1000 adapter in a VP/Si Nuts system was completed greenock. A big
improvement in performance was found but intermittent problems still exist when the card
is placed in the upper slots.
Slot 1 (bottom): No errors seen
Slot 2 (middle): Very rare errors seen (approximately 1 in 20) when
connecting to the Novell server, error is "could not
connect to server".
Slot 3 (top): NE1000 fails approximately 1 in 5 times when
connecting to server.
This is an improvement over the old NE1000 card, where the card
failed approximately 1 in 4 times, and failed in slot 3 most of the
time.
As a result of these tests and similar tests in boca, the following
are recommendations for customers attempting to run NE1000 cards in
Nuts acorn systems:
1. Use NE1000 card in slot closest to the planar.
2. Use the latest drivers from Novell-use the NE1000.COM driver provided by Novell, and not
the older IPX.COM driver that is generated by the wsgen program from Novell. This will
also require the latest LSL.COM, IPXODI.COM, and NETX.EXE files, and will require the
user to generate a NET.CFG file as described in the Novell netware documentation.
3. Replace the NE1000 card with a newer one from Eagle technology older cards suffer
from more problems on Nuts.
Temporary work around - move the NE1000 card to the bottom slot on the riser board.
Permanent fix - IBM has not tested the NE1000 adapter in any VP systems and for this
reason does not recommend the use of this card in VP systems. IBM however, fully tested
the NE2000 adapter card and supports the usage of this adapter in VP systems. For those
customers that must use the NE1000 adapter, the above recommendations should be
followed-but there are no guarantees that the adapter will operate error free.
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