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IBM-AUSTRIA - PC-HW-Support 30 Aug 1999 |
Communication failure / system hangs
PROBLEM - PS/Valuepoint 6381 and 6384 P60/D systems may experience communication
failures or system hangs when using a device attached to either of the two serial ports.
Machines AFFECTED - Valuepoint 6381 and 6384 P60/D systems.
SOLUTION - Powering the system on first may put the hardware in a condition, causing
some applications to run in a loop trying to clear a register. This will give the appearance
of a failing serial device, application, or system hang.
A fix has been developed in the form of a patch for DOS, Windows 3.1, and Windows for
workgroups. The patches are available from the IBM PC company bulletin board or through
the standard microsystems corporation (SMC) bulletin board at (516)-273-4936. Customers
may also call SMC for a copy of the patch diskette at (800)-443-7364.
If standard microsystems corporation (SMC) is contacted for a copy of the patch, use the
following names to obtain the appropriate patch diskette:
UART550.EXE - DOS
COMM.DRV - Windows 3.1
SERIAL.386 - Windows for workgroups
an OS/2 solution will be released soon.
More INFORMATION / HELP is available at the IBM-HelpCenter
Please see the LEGAL - Trademark notice.
Feel free - send a 
for any BUG on this page found - Thank you.