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Miscellaneous Error Symptoms



Miscellaneous Error Symptoms

Message/Symptom    FRU/Action
  
Changing colors.    Display
  
Computer will not power-off. 1. Power Switch
See 'Power Supply'. 2. System Board
  
Dead computer. 1. Power Switch
See 'Power Supply'. 2. Power Supply
  3. System Board
  
Diskette drive in-use light 1. Diskette Drive
remains on or does not light 2. System Board
when drive is active. 3. Diskette Drive Cable
  
Flashing cursor with an 1. System Board
otherwise blank display. 2. Primary Hard Disk Drive
  3. Hard Disk Drive Cable
  
Incorrect memory size during POST. 1. Run the Memory tests.
  2. Memory Module
  3. System Board
  
'Insert a Diskette' icon 1. Diskette Drive
appears with a known-good 2. System Board
diagnostics diskette in the 3. Diskette Drive Cable
first 3.5-inch diskette drive 4. Network Adapter
  
Intensity or color varies 1. Display
from left to right of characters 2. System Board
and color bars.
No power, or fan not running. 1. See 'Power Supply'
  
Nonsystem disk or disk 1. Diskette Drive
error-type message 2. System Board
with a known-good 3. Diskette Drive Cable
diagnostic diskette.
Other display symptoms 1. See 'Display'
not listed above 2. System Board
(including blank or 3. Display
illegible display).
Power-on indicator or hard 1. Power Supply
disk drive in-use light 2. System Board
not on, but computer 3. LED Cables
works correctly.
Printer problems. 1. See 'Printer'.
  
Program loads from the hard disk 1. Run Setup
with a known-good diagnostics 2. Diskette Drive
diskette in the first 3.5-inch 3. Diskette Drive Cable
diskette drive. 4. System Board
  5. Power Supply
  
Serial or parallel port 1. External Device Self-Test OK?
device failure 2. External Device
(system board port). 3. Cable
  4. System Board
  
Serial or parallel port 1. External Device Self-Test OK?
device failure (adapter port). 2. External Device
  3. Cable
  4. Alternate Adapter
  5. System Board
  6. Riser Card
  
Some or all keys on the 1. Keyboard
keyboard do not work. 2. Keyboard Cable
  3. System Board
  
Clock Battery inaccurate. 1. Clock Battery, See 'Battery Notice'
  2. System Board


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