- If drive has never been marked DDD, proceed
to step 3 to software-replace the drive using the ServeRAID Administration and
Monitoring Utility or Netfinity ServeRAID Manager.
Note: Refer to Software and Physical Replacement
to understand differences between software and physical replacement.
- If the drive has been marked DDD before,
physically replace the hard drive in the DDD SID with a new one of the same capacity or greater.
- With a RAID-1 or RAID-5 logical drive, the operating system will be functional.
Use either Netfinity Manager or the ServeRAID Administration Utility within the operating system to start the
Rebuild process. With the ServeRAID Administration Utility, select the drive
marked DDD, and choose Rebuild from the menu that appears.
- The adapter issues a start unit command to the drive.
The drive then begins the rebuild process.
Once the drive completes this process, the drive's status changes to ONL.
- If you see the message:
Error in starting drive
Reinsert the cables, hard drive, etc., to verify there is a good connection.
Go to step 3. If the error persists, go to step 6.
- Physically replace the hard drive in the DDD SID with a new one of the same capacity
or greater and go to step 3.
- If the error still occurs with a known good hard
file, troubleshoot to determine if the cable, back plane, ServeRAID adapter, or
other component is defective.
Note: You can view the ServeRAID Device Event Table
by clicking on the logical drive from the ServeRAID Administration and Monitoring Utility.
If Hard Events are reported in the ServeRAID Device Event Table, refer to
Device Event Table
for information. The ServeRAID adapter should not be replaced, in many cases.
- Once you have replaced the defective part so that
there is a good connection between the adapter and the hard drive, go to step 3.