IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

Running Diagnostic Programs (Netfinity 7000-M10 - Type 8680)

Notes:

1.  To run the diagnostic programs, you must start the server with the highest level password.

    That is, if you enter the power-on password and an administrator password is set, you cannot run  the programs. You can only view the error messages in the Test Log.

    You must enter the administrator password to run the diagnostic programs.

2.  If the server stops during testing and you cannot continue, restart the server and try running the  diagnostic programs again.
    If the system hangs while running memory tests, press the reset button 3 times waiting five seconds  between each reset. This procedure tells BIOS to disable memory performance enhancements for a more  accurate memory test.
    Press F2 to select diagnostics. An 062 error will occur on the third reset, exit Setup  and the diagnostics will load.
    Run the memory test again.

3.  If the diagnostic tests do not find a problem but the problem persists during normal operations, go  to 'Undetermined Problems'.
4.  You might have to install a wrap connector on the active parallel or serial port to obtain  accurate test results for these ports.
    If you do not have a wrap connector, contact the Servive Support.
5.  You might need a scratch diskette to obtain accurate test results when testing the diskette drive.
6.  The keyboard and mouse (pointing device) tests assume that a keyboard and mouse are attached  to the server.

To start the diagnostic programs:

1.  Turn on the server and watch the screen. If the server is turned on already, shut down the  operating system and restart the server.
2.  When the message F2 for Diagnostics appears, press F2.

    If a power-on password or administrator password is set, the server prompts you for it.
    Type in the appropriate password, then, press Enter.
    The Diagnostic Programs screen appears.

3.  Select either Extended or Basic from the top of the screen.
4.  Select the test you want to run from the list that appears, then, follow the instructions  on the screen.

    When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen.
    Also, you can view server configuration information (such as system configuration, memory contents,  interrupt request (IRQ) use, direct memory access (DMA) use, device drivers, and so on) by selecting Hardware Info from the top of the screen.

If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause.
If you suspect a software problem, refer to the information that comes with the software package.

Viewing the Test Log: If you are already running the diagnostic programs, continue with step 3 in this procedure.

To view the Test Log:

1.  Turn on the server and watch the screen.
    If the server is turned on already, shut down the operating system and restart the server.

2.  When the message F2 for Diagnostics appears, press F2.

    If a power-on password or administrator password is set, the server prompts you for it.
    Type in the appropriate password, then, press Enter.

    The Diagnostic Programs screen appears.

3.  Select Utility from the top of the screen.

4.  Select View Test Log from the list that appears, then, follow instructions on the screen.

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