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Diagnostic Error Codes - Netfinity 5000-8659, 5500-8660



Diagnostic Error Codes Netfinity 5xxx (8659, 8660, 8661, 8662)

In the following error codes, if XXX  is 000, 195, or 197  do not replace a FRU.
The description for these error codes are:
000    The test passed.
195    The Esc key was pressed to abort the test
197    This is a warning error and may not indicate
     a hardware failure.


For all other error codes, replace/follow the FRU/Action indication.

Error Code/Symptom    FRU/Action
001-XXX-000 1. System Board
(Failed core tests)
001-XXX-001 1. Processor Board
(Failed core tests)
001-250-000 1. System Board
(Failed system board ECC)
001-250-001 1. Processor Board
(Failed processor board ECC) 2. System Board
  
005-XXX-000, 005-XXX-001 1. System Board
(Failed Video test) 2. Processor Board
  
011-XXX-000 1. System Board
(Failed COM1 Serial Port test)
Note: The external loopback test
of Serial Port A will fail
if run remotely.
011-XXX-001 1. System Board
(Failed COM2 Serial Port test)
014-XXX-000, 014-XXX-001 1. System Board
(Failed Parallel Port test)
015-XXX-001 1. System Board
(Failed USB test)
020-XXX-000 1. Processor Board
(Failed PCI Interface test) 2. System Board
  
020-XXX-001 1. Latch on PCI Hot plug Slot #1
(Failed Hot Swap PCI Latch 2. System Board
test)
020-XXX-002 1. Latch on PCI Hot plug Slot #2
(Failed Hot Swap PCI Latch 2. System Board
test)
020-XXX-003 1. Latch on PCI Hot plug Slot #3
(Failed Hot Swap PCI Latch 2. System Board
test)
020-XXX-004 1. Latch on PCI Hot plug Slot #4
(Failed Hot Swap PCI Latch 2. System Board
test)
030-XXX-000, 030-XXX-001 1. System Board
(Failed Internal SCSI
interface test)
035-XXX-000 1. Verify RAID adapter
(Failed System Board RAID test.     disable jumper block
Check System Error Log before     is not installed.
replacing a FRU.) 2. System Board
  3. SCSI Backplane
  4. Cable
  
035-XXX-001 1. Fixed Disk 1
(Failed RAID test for Fixed
Disk in bay 1 SCSI ID 0
035-XXX-002 1. Fixed Disk 2
(Failed RAID test for Fixed
Disk in bay 2 SCSI ID 1
035-XXX-003 1. Fixed Disk 3
(Failed RAID test for Fixed
Disk in bay 3, SCSI ID 2)
035-XXX-004 1. Fixed Disk 4
(Failed RAID test for Fixed
Disk in bay 4, SCSI ID 3)
035-XXX-005 1. Fixed Disk 5
(Failed RAID test for Fixed
Disk in bay 5, SCSI ID 4)
035-XXX-006 1. Fixed Disk 6
(Failed RAID test for Fixed
Disk in bay 6, SCSI ID 5)
035-XXX-007 1. System Board
(Failed System Board RAID
test)
035-XXX-100 1. Adapter
(Failed RAID test on PCI 2. SCSI Backplane
slot 1. Check System Error 3. Cable
Log before replacing a FRU.)
035-XXX-1NN 1. Fixed Disk with SCSI
(Check System Error Log     ID NN on RAID
before replacing a FRU.     adapter in PCI slot 1
NN = SCSI ID of failing
fixed disk.)
035-XXX-200 1. Adapter
(Failed RAID test on PCI 2. SCSI Backplane
slot 2. Check System Error 3. Cable
Log before replacing a FRU.)
035-XXX-2NN 1. Fixed Disk with SCSI
(Check System Error Log     ID NN on RAID
before replacing a FRU.     adapter in PCI slot 2
NN = SCSI ID of failing
fixed disk.)
035-XXX-300 1. Adapter
(Failed RAID test on PCI 2. SCSI Backplane
slot 3. Check System Error 3. Cable
Log before replacing a FRU.)
035-XXX-3NN 1. Fixed Disk with SCSI
(Check System Error Log     ID NN on RAID
before replacing a FRU.     adapter in PCI slot 3
NN = SCSI ID of failing
fixed disk.)
035-XXX-400 1. Adapter
(Failed RAID test on PCI 2. SCSI Backplane
slot 4. Check System Error 3. Cable
Log before replacing a FRU.)
035-XXX-4NN 1. Fixed Disk with SCSI
(Check System Error Log     ID NN on RAID
before replacing a FRU.     adapter in PCI slot 4
NN = SCSI ID of failing
fixed disk.)
035-XXX-500 1. Adapter
(Failed RAID test on PCI 2. SCSI Backplane
slot 5. Check System Error 3. Cable
Log before replacing a FRU.)
035-XXX-5NN 1. Fixed Disk with SCSI
(Check System Error Log     ID NN on RAID
before replacing a FRU.     adapter in PCI slot 5
NN = SCSI ID of failing
fixed disk.)
035-253-N00 1. ServeRAID Adapter is not
(RAID initialization error for     configured correctly.
adapter in PCI slot number N.)     Refer to theIBM ServeRAID HMM
      for more information.
  
075-XXX-000, 075-XXX-001 1. Power Supply
(Failed Power Supply test)
089-XXX-001 1. VRM 1 or VRM 2
(Failed Microprocessor test) 2. Microprocessor CPU 1
  
089-XXX-002 1. VRM 3 or VRM 2
(Failed Microprocessor test) 2. Microprocessor CPU 2
  
089-XXX-003 1. VRM 4 or VRM 5
(Failed Microprocessor test) 2. Microprocessor CPU 3
  
089-XXX-004 1. VRM 6 or VRM 5
(Failed Microprocessor test) 2. Microprocessor CPU 4
  
165-XXX-000 1. System Board
(Failed System Board test) 2. Hot-Swap Drive Backplane
  
165-XXX-001 1. System Board
(Failed System Board test) 2. Processor Board
  3. Power Backplane
  4. Hot-Swap Drive Backplane
  
175-XXX-001 1. Fan 1
(Failed Fan 1 test)
175-XXX-002 1. Fan 2
(Failed Fan 2 test)
175-XXX-003 1. Fan 3
(Failed Fan 3 test)
175-XXX-004 1. Check system cooling
(Processor Board
Temperature sensor out of
range)
180-XXX-000
(Diagnostics LED failure) 1. Run Diagnostic LED test for the failing LED
  
180-XXX-001 1. Information LED Panel
(Failed Information Panel 2. Power Switch Assembly
LED test)
180-XXX-002 1. Diagnostics LED Panel
(Failed Diagnostics LED 2. Power Switch Assembly
Panel test)
180-XXX-003 1. Run hot-swap PCI latch test in
(Failed System Board LED     Other Devices under Extended Tests
test) 2. System Board
  
180-XXX-004 1. Processor Board
(Failed Processor Board 2. System Board
LED test)
180-XXX-005 1. Hot Swap SCSI Backplane
(Failed Hot Swap SCSI 2. SCSI Backplane Cable
Backplane LED test) 3. System Board
  
201-XXX-001 1. DIMM Location J15 for 5000-8659, J1 for 5500-866x
(Failed Memory test,
for 5000-8659 see Memory Settings
for 5500-866x see Memory Settings)
201-XXX-002 1. DIMM Location J16 for 5000-8659, J2 for 5500-866x
(Failed Memory test,
for 5000-8659 see Memory Settings
for 5500-866x see Memory Settings)
201-XXX-003 1. DIMM Location J17 for 5000-8659, J3 for 5500-866x
(Failed Memory test,
for 5000-8659 see Memory Settings
for 5500-866x see Memory Settings)
201-XXX-004 1. DIMM Location J22 for 5000-8659, J4 for 5500-866x
(Failed Memory test,
for 5000-8659 see Memory Settings
for 5500-866x see Memory Settings)
201-XXX-005 1. DIMM Location J5
(Failed Memory test,
See Memory Settings)
201-XXX-006 1. DIMM Location J6
(Failed Memory test,
See Memory Settings)
201-XXX-007 1. DIMM Location J7
(Failed Memory test,
See Memory Settings)
201-XXX-008 1. DIMM Location J8
(Failed Memory test,
See Memory Settings)
201-XXX-999 1. See error text for failing DIMMs
(Multiple DIMM failure,
see error text)
202-XXX-001 1. VRM 2 or VRM 1
(Failed System Cache test) 2. Microprocessor CPU 1
  
202-XXX-002 1. VRM 2 or VRM 3
(Failed System Cache test) 2. Microprocessor CPU 2
  
202-XXX-003 1. VRM 5 or VRM 4
(Failed System Cache test) 2. Microprocessor CPU 3
  
202-XXX-004 1. VRM 5 or VRM 6
(Failed System Cache test) 2. Microprocessor CPU 4
  
206-XXX-000, 206-XXX-001 1. Diskette Drive cable
(Failed Diskette Drive test) 2. Diskette Drive
  3. System Board
  
215-XXX-000 1. CD-ROM Drive Cable
(Failed IDE CD-ROM test) 2. CD-ROM Drive
  3. System Board
  
215-XXX-001 1. System Board
(Failed IDE test)
217-XXX-000 1. Fixed Disk 1 (8659, 8661, 8662)
(Failed BIOS Fixed Disk
test)
Note If RAID is
configured, the fixed disk
number refers to the RAID
logical drive.
217-XXX-001 1. Fixed Disk 2 (8659, 8661, 8662) 1 (8660)
(Failed BIOS Fixed Disk
test)
Note If RAID is
configured, the fixed disk
number refers to the RAID
logical drive.
217-XXX-002 1. Fixed Disk 3 (8659, 8661, 8662) 2 (8660)
(Failed BIOS Fixed Disk
test)
Note If RAID is
configured, the fixed disk
number refers to the RAID
logical drive.
217-XXX-003 1. Fixed Disk 4 (8659, 8661, 8662) 3 (8660)
(Failed BIOS Fixed Disk
test)
Note If RAID is
configured, the fixed disk
number refers to the RAID
logical drive.
217-XXX-004 1. Fixed Disk 5 (8659, 8661, 8662) 4 (8660)
(Failed BIOS Fixed Disk
test)
Note If RAID is
configured, the fixed disk
number refers to the RAID
logical drive.
217-XXX-005 1. Fixed Disk 6 (8659, 8661, 8662) 5 (8660)
(Failed BIOS Fixed Disk
test)
Note If RAID is
configured, the fixed disk
number refers to the RAID
logical drive.
217-XXX-006 1. Fixed Disk 6 (8660)
(Failed BIOS Fixed Disk
test)
Note If RAID is
configured, the fixed disk
number refers to the RAID
logical drive.
264-XXX-0NN 1. Tape Cartridge, if user executed the
(NN = SCSI ID of failing     Read/Write Tape Drive test (xxx = 256)
Tape Drive) 2. SCSI or Power Cable connected to tape drive
      with SCSI ID NN.
  3. Tape Drive with SCSI ID NN.
  4. System board or SCSI Controller. (Run SCSI
      Controller Diagnostic to determine if the SCSI
      bus is functioning properly.)
  
264-XXX-999 1. See error messages/text in the
(Errors on multiple tape     error log for detailed information on each
drives, see error text for     individual tape drive error.
more info)
301-XXX-000, 301-XXX-001 1. Keyboard
(Failed Keyboard test)
405-XXX-000 1. Verify that the Ethernet Disable Jumper is
(Failed Ethernet test on     not installed.
controller on the system 2. System Board
board)
405-XXX-00N 1. Adapter in PCI slot N
(Failed Ethernet test on 2. System Board
adapter in PCI slot N)
415-XXX-000 1. Cable
(Failed Modem test) 2. Modem
  3. System Board


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