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IBM-AUSTRIA - PC-HW-Support 30 Aug 1999 |
General Checkout (Netfinity 7000 - 8651)
General Checkout
This general checkout procedure is for IBM Netfinity 7000 - Type 8651 computers.
Diagnostic error messages appear when a test program finds a problem with a hardware option.
For the test programs to properly determine if a test Passed, Failed, or Aborted the test program check
the error-return code at test completion.
General error messages appear if a problem or conflict is found by an application program, the
operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.
A failed system might be part of a shared DASD cluster (two or more systems sharing the same external storage device(s)).
Prior to running diagnostics, verify that the failing system is not part of a shared DASD cluster.
A system might be part of a cluster if:
- The customer identifies the system as part of a cluster.
- One or more external storage units are attached to the system and at least one of the attached storage units is additionally attached
to another system or unindentifiable source.
- One or more systems are located near the failing system.
If the failing system is suspect to be part of a shared DASD cluster, all diagnostic tests can be run except diagnostic tests which tests the storage unit (DASD
residing in the storage unit) or the storage adapter attached to the storage unit.
NOTE:
- For systems that are part of shared DASD cluster, one test at a time in looped mode. Do not run all tests in looped mode, as this could enable the DASD diagnostic tests.
- If multiple error codes are displayed, diagnose the first error code displayed.
- If the computer hangs with a POST error, go to the 'Symptom-to-FRU Index'.
- If the computer hangs and no error is displayed, go to 'Undetermined Problems'
- Power Supply problems, see 'Status Indicators'.
- Safety information, see 'Safety Information'.
- For intermittent problems, check the error log, see, 'Error Log'.
+---+
|001|
+---+
IS THE SYSTEM PART OF A CLUSTER ?
Yes No
| +-+-+
+-+-+ |002| Go to Step 004
|003| +---+
+---+
Schedule maintenance with the customer. Shut down all system related to
the cluster. Run storage test.
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+---+
|004|
+---+
NOTE: Use the Setup program to define the CD-ROM drive as the first
Boot Device. Refer to 'Defining the Startup Device'.
- Power-off the computer and all external devices.
- Check all cables and power cords.
- Set all display controls to the middle position.
- Power-on all external devces.
- Power-on the computer.
- Insert the System CD-ROM into the CD-ROM drive, then press Ctrl+Alt+Del
- Check for the following responses.
1. One beep.
2. Readable instructions on the Main Menu.
DID YOU RECEIVE THE CORRECT RESPONSES ?
Yes No
| +-+-+
+-+-+ |005| Find the failure symptom in 'Symptom-to-FRU Index'
|006| +---+
+---+
- Run the Netfinity 7000 Diagnostics Test. If necessary, refer to
'Starting the Diagnostic Program'. and
'Using the Test Selection'
If you receive an error, go to 'Symptom-to-FRU Index'
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