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IBM-AUSTRIA - PC-HW-Support 30 Aug 1999 |
Undetermined Problems (Server 315, 330)
Undetermined Problems
You are here because the diagnostic tests did not identify the
failure, there is no Devices List, or the system is inoperative.
NOTE:
If you suspect a software mismatch is causing failures (solid or intermittent),
be sure to see 'Software/Hardware Mismatch Problems'
Check the power supply voltages:
If the voltages are not correct, replace the power supply.
If the voltages are correct, return here and do the following:
- Power-off the computer.
- Remove or disconnect the following (one at a time) until you find the
failure (power-on the computer and reconfigure each time).
- Non-IBM devices
- External devices (modem, printer, mouse...)
- Any adapters
- Riser card
- Memory modules
- Extended video memory
- Hard disk drive
- Diskette drive
NOTE:
The minimum operating requirements for the PC Server 315-8638 -or- 330-8640
are:
- System board
- Processor board with:
- Cooling fan
- Power-on the computer. If the problem remains, suspect the system board,
then the processor board in that order.
NOTE:
If the problem goes away when you remove an adapter,
and replacing that adapter does not correct the problem,
suspect the system board or processor board.
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